Assistant Steward Supervisor

ASM Global•New Orleans, LA

About The Position

The Assistant Steward Supervisor assists in supervising and coordinating stewards and team members responsible for dishwashing, ware washing, and kitchen equipment cleanup. The role supports kitchen and banquet operations by maintaining inventories, reporting equipment shortages, preparing and transporting equipment for events, and helping ensure the Back of House remains clean, safe, and organized. The position helps manage the direction, coordination, and evaluation of the unit; plans and assigns work; assists with employee training; addresses complaints and issues promptly; and completes applicable paperwork. It takes responsibility for kitchen operations in the Executive Chef’s absence and carries out responsibilities in accordance with organizational policies and applicable laws. The role calls for honest communication, strong relationship-building and interpersonal skills, adaptability, and the ability to organize people and processes to complete projects and maintain effective workflows.

Requirements

Strong interpersonal skills and ability to communicate and relate effectively to people at all levels, within and outside the organization.
Ability to create and build positive, productive relationships.
Truthful conduct and direct, honest communication at all organizational levels.
Ability to respond quickly and effectively to changing trends and circumstances, welcome fresh perspectives, and adjust based on past mistakes.
Ability to organize people and processes and manage appropriate steps to complete projects.

Responsibilities

Assist in supervising and coordinating stewards and team members, including dishwashing, ware washing, and kitchen equipment cleanup.
Help complete quarterly inventories of china, silverware, glassware, small wares, and equipment; maintain an updated spreadsheet with values and recorded losses.
Report equipment shortages and assist with requisitions for replacements.
Support the preparation and transportation of kitchen equipment for banquets and events.
Coordinate with the banquet steward on event logistics, including pulling, delivering, running, and bussing equipment and items.
Help keep the Back of House clean, safe, and organized.
Inspect kitchen areas, workrooms, machinery, tools, and equipment for cleanliness and organization.
Take responsibility for kitchen operations in the absence of the Executive Chef.
Assist with applicable paperwork and interact directly with staff regarding cleaning and setup tasks.
Aid in managing the overall direction, coordination, and evaluation of the unit.
Carry out responsibilities in alignment with organizational policies and applicable laws.
Plan, assign, and direct work, and assist in training employees.
Address and resolve complaints and issues promptly.
Organize people and processes and create plans for resourceful workflow and project completion.