Steward

The Riverfront Hotel•New Orleans, LA

10d

About The Position

The Steward/Potwasher/Warewasher maintains cleanliness and proper storage of china, glass, and silver while ensuring high sanitation standards. The role assists kitchen staff with keeping the kitchen and storage areas clean, including cleaning equipment, utensils, and work areas, and helps with proper food storage and rotation. The position also supports restaurant buffet setup and breakdown and supplies china, glass, and silver to Banquets as business demands.

Requirements

High school diploma or equivalent and/or experience in a hotel or related field preferred.
Effectively communicate verbally and in writing with employees and guests at all levels in an attentive, friendly, courteous, and service-oriented manner.
Listen to, understand, and clarify concerns raised by employees and guests.
Multitask and prioritize departmental functions to meet deadlines.
Understand and apply complex information and data from various sources to meet objectives.
Ability to stand during the entire shift.
Ability to withstand hot and cold temperature variations.
Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
Maintain a warm and friendly demeanor and high standards of personal appearance and grooming.

Nice To Haves

Experience in a hotel or related field.

Responsibilities

Maintain cleanliness and orderliness in kitchens, the back dock, dumpster, and utility work areas.
Perform heavy-duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers, and other heavy kitchen equipment.
Wash pots, pans, and kitchen utensils according to cleanliness and sanitation procedures.
Vacuum carpeted areas in food and beverage outlets.
Sweep, mop, and wash floors in food and beverage areas, the kitchen, restaurant, and dock area.
Inform management of shortages of equipment and supplies.
Operate dishwashing equipment to clean china, glass, and silver and maintain their sanitation.
Return clean china, glass, and silver to proper storage while minimizing breakage.
Use proper safe-handling techniques for chemicals.
Report faulty equipment to management immediately.
Empty garbage from Food and Beverage areas into the hotel dumpster.
Know the location and operation of fire extinguishing equipment.
Practice safe work habits to avoid injury to self or other employees.
Break down, clean, and reassemble kitchen equipment as needed.
Follow all sanitation standards.
Assist with restaurant buffet setup and breakdown as required.
Assist Banquets by supplying china, glass, and silver as required by business demand.
Attend required hotel meetings and trainings, maintain regular attendance, and comply with hotel standards and regulations.
Maintain personal appearance and grooming standards, including wearing the proper uniform and nametag.
Maximize productivity, identify problem areas, and assist in implementing solutions.
Handle problems by anticipating, preventing, identifying, and resolving them as necessary.
Cross-train in other hotel-related areas and maintain confidentiality of information.
Show initiative by anticipating guest or operational needs.
Perform other duties as requested by management.