Steward

HEI Hotels & Resorts•The Woodlands, TX

About The Position

The Steward assists the Stewarding Supervisor and Restaurant Outlets with cleaning and organizing the Food and Beverage Outlets. The role involves sorting and washing service ware, maintaining dishwashing equipment, polishing silver, and cleaning cookware so kitchen staff can perform their work. Physical strength and stamina are important because the position has a high activity level.

Requirements

  • Knowledge of service ware and how to maintain it to complement the guest experience.
  • Ability to push and pull service carts weighing up to 150 pounds, with or without reasonable accommodation.
  • Ability to transport heavy objects through a crowded room, with or without reasonable accommodation.
  • Ability to grasp, lift, carry, move, or push goods on a hand cart or truck weighing up to 200 pounds, with or without reasonable accommodation.
  • Effective verbal and written communication skills.
  • Ability to adapt communication style for different audiences, including supervisors, coworkers, and the public.

Responsibilities

  • Promptly and carefully sort soiled ware so it can be processed properly through the dish or pot machine.
  • Wash ware quickly and return it to designated storage areas.
  • Keep the dish machine clean and filled with water according to hotel standards.
  • Operate the burnishing machine to ensure silverware has the proper finish.
  • De-tarnish and polish silver.
  • Clean kettles, tilt skillets, pots, and pans promptly and thoroughly so cooks can carry out their work.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform other job-related duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Vacation, sick, and holiday programs
  • Pet insurance
  • Supplemental, spousal, and child life insurance
  • Short- and long-term disability plans
  • 401(k) savings plan with matching funds
  • Discounts through the YouDecide and Hotel Room Discount programs
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