Statewide Programs Representative

State of Illinois•Springfield, MO

6d•Onsite

About The Position

The Human Resources Representative position with CMS Recruitment & Retention Statewide Programs serves as a point of contact for veterans and persons with disabilities seeking information about obtaining or advancing employment with the State of Illinois. The representative educates potential applicants about available programs and services, helps explain and facilitate the state employment process, and supports services for state employees and members of the public. The role requires excellent customer service, attention to detail, organization, and communication with people at all levels of the organization. Under direction, the representative counsels applicants through phone, email, in-person, and virtual communications; performs professional human resources assignments for the Workers with Disabilities Trainee Program; provides vacancy posting and application information using the state's web-based hiring system; and validates veteran documents for the Veterans Outreach Program. The representative also participates in veteran and minority outreach activities, community job fairs, and university and college recruitment events, and coordinates reasonable accommodations for interviews and testing. Other related duties may be assigned. The position is with the Illinois Department of Central Management Services in Springfield. Work hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. Overtime may be required, including evenings or weekends, and travel, including overnight stays, is required as appropriate.

Requirements

Knowledge, skill, and mental development equivalent to completion of four years of college.
One year of professional experience, preferably in human resources, or satisfactory completion of an approved training program.
One year of professional experience gaining knowledge of the Personnel Code, Rules, Position Classification Plan, Pay Plan, Collective Bargaining Contracts, departmental policies, and procedures.
One year of professional experience with talent acquisition, recruitment, or outreach events.
Working knowledge of military personnel records and issues impacting employment of veterans and persons with disabilities, the Veterans Employment Opportunity Act, and/or other programs targeting the hiring of veterans in Illinois.
Ability to complete a background check and self-disclose criminal history.
Ability to travel for work, including overnight stays as appropriate.
Valid driver's license.
Ability to properly use agency technology and equipment in accordance with information security policies and confidentiality guidelines.
Ability to attend seminars, conferences, and training relevant to the job duties.
Ability to work overtime when requested or required, potentially including evenings and weekends.

Nice To Haves

One year of professional experience gaining knowledge of the Personnel Code, Rules, Position Classification Plan, Pay Plan, Collective Bargaining Contracts, departmental policies, state regulations, and procedures.
One year of professional experience with talent acquisition, recruitment, or outreach events.
Working knowledge of military personnel records and issues impacting employment of veterans and persons with disabilities, the Veterans Employment Opportunity Act, and/or other programs targeting the hiring of veterans in Illinois.
One year of professional experience using computer systems, software, templates, or other guides.
One year of professional experience explaining human resources administration information in descriptive terms to people unfamiliar with the personnel system.
One year of professional experience communicating professionally verbally and in writing, and using word-processing or email software such as Microsoft Word and Outlook.

Responsibilities

Counsel applicants for state employment by phone, email, in person, and virtually.
Perform professional human resources assignments for the Workers with Disabilities Trainee Program (WDTP).
Provide information about current vacancies and applications within agencies and departments under the Governor using the State of Illinois web-based hiring system.
Validate veteran documents for the Veterans Outreach Program (VOP).
Participate in veteran outreach job fairs and workshops, minority outreach workshops, community job fairs, and university and college recruitment events.
Coordinate reasonable accommodations for interviews and testing during the State of Illinois hiring process.
Perform other duties as required or assigned that are reasonably within the scope of the listed duties.

Benefits

Competitive group insurance benefits, including health, life, dental, and vision plans.
Flexible work schedules when available and dependent upon the position.
10–25 days of paid vacation annually; 10 days during the first year of state employment.
12 days of paid sick time annually, carried over year to year.
Three paid personal business days per year.
13–14 paid holidays per year, dependent on election years.
12 weeks of paid parental leave.
Pension plan through the State Employees Retirement System.
Voluntary Deferred Compensation Program supplemental retirement plan.
Optional pre-tax Medical Care Assistance Plan (MCAP) and Dependent Care Assistance Plan (DCAP).
Tuition Reimbursement Program.
Eligibility for the Federal Public Service Loan Forgiveness Program.