Statewide Program Manager

Arizona Department of Administration•Phoenix, AZ

10h•Hybrid

About The Position

The Arizona Department of Economic Security (DES), Division of Employment and Rehabilitation Services (DERS), Workforce Development Administration (WDA), is hiring a Statewide Program Manager. The role plans, organizes, and directs statewide programs, potentially including SNAP Career Advancement Network (SNAP CAN), Senior Community Service Employment Program (SCSEP), TANF Jobs, Work Opportunity Tax Credit (WOTC), Federal Bonding, and compliance for RESEA, TAA, MSFW, and FLC programs. The position supervises staff, assigns work, evaluates performance, and uses a business methodology to drive continuous improvement. Travel is required for meetings, training, office visits and reviews, and onboarding new staff. The position may be eligible for remote work within Arizona, with a minimum of three days per week in the office or hoteling space. The role is based in Phoenix, Arizona.

Requirements

Knowledge of effective management and supervisory techniques; personnel and management principles; budget, fiscal, and procurement practices; and facilities and personnel management.
Skill in written and verbal communication, including public speaking and presentations; leadership and staff and team development; and collecting and using data for problem-solving and decision-making.
Ability to work with diverse stakeholders, complete and analyze complex assignments, prioritize tasks, and provide leadership and team building.
Successfully pass background and reference checks; employment is contingent on completion of the process and the agency’s ability to reasonably accommodate restrictions.
Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Travel is required for state business. Employees driving on state business must hold a current, valid, class-appropriate driver’s license, complete required training, pass driver’s license record checks, and maintain an acceptable driving record. Employees using a personally owned vehicle for state business must maintain required liability insurance.

Nice To Haves

Two years of managerial experience in one or more functions related to the position’s duties.
Bachelor’s degree in business, public administration, or a related field from an accredited college or university.
Experience managing diverse, remote, cross-functional teams and monitoring and achieving contractual and federal targets.

Responsibilities

Plan, develop, organize, and coordinate statewide program goals, services, objectives, and strategies.
Review program efficiency and effectiveness and make changes as needed.
Review programs for compliance with state and federal laws and internal policies.
Participate with governmental and external agencies to interpret and coordinate service programs.
Manage staff, make assignments, and evaluate performance.
Use a business methodology that drives continuous improvement.
Travel for meetings and training, conduct office visits and reviews, and onboard new staff.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans.
Participation in the Arizona State Retirement System and long-term disability plans.
10 paid holidays per year.
Paid vacation and sick time.
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.