Statewide Interoperability Program Support Specialist #00269

Virginia Information Technologies Agency•North Chesterfield, Virginia, VA
•$73,825 - $75,895•Hybrid

About The Position

The Commonwealth Interoperability Coordinator's Office (CICO), also known as the Statewide Interoperability Coordinator (SWIC) program, coordinates Virginia's statewide public safety communications interoperability efforts across state, local, tribal, federal, private-sector, and volunteer organizations. This position provides programming, project, coordination, and operational support to the statewide interoperability program. The position assists the Statewide Interoperability Coordinator with implementing the Statewide Communications Interoperability Plan (SCIP), coordinating statewide and regional governance activities, tracking interoperability initiatives, engaging stakeholders, maintaining program information, and supporting training, exercises, meetings, projects, and special initiatives. It serves as a central coordination point for information on interoperability initiatives and works directly with public safety communications stakeholders throughout the Commonwealth. The employee independently coordinates assigned projects and activities, monitors deadlines and deliverables, researches and compiles information, prepares program materials, maintains records and program data, and facilitates communication among internal and external partners. Scheduling, meeting coordination, and document preparation support the program's substantive objectives and are not the position's primary purpose. The role is eligible for two telework days per week, with regular onsite presence required because of its public-facing nature. All VDEM employees are essential personnel and may be required to work during emergencies, including irregular hours, at locations other than the official duty station, and on duties outside their normal responsibilities.

Requirements

  • Knowledge of principles and practices associated with program coordination, project management, public administration, emergency management, public safety, or a related field.
  • Ability to coordinate multiple projects, priorities, assignments, and deadlines.
  • Ability to organize complex information and maintain accurate program records.
  • Ability to independently research issues, gather information, identify relevant facts, and prepare concise written summaries.
  • Strong written and verbal communication skills.
  • Ability to prepare professional correspondence, reports, presentations, meeting materials, and briefing documents.
  • Ability to establish and maintain effective working relationships with state and local government officials, public safety professionals, subject-matter experts, vendors, and other stakeholders.
  • Ability to coordinate meetings, workgroups, projects, and stakeholder activities.
  • Ability to exercise sound judgment and discretion when working with sensitive information.
  • Ability to identify issues requiring management attention and communicate them appropriately.
  • Skill in Microsoft Office applications and other technologies used for project coordination, information management, presentations, virtual meetings, and collaborative work.
  • Ability to learn public safety communications terminology, systems, governance structures, and interoperability concepts.
  • Ability to work effectively in routine office and emergency operations environments.
  • Satisfactory fingerprint-based criminal history, Division of Motor Vehicle, employment reference, and E-Verify checks; additional checks may be required for certain positions.
  • Legal authorization to work in the United States at the time of employment; the agency does not provide sponsorship or a STEM OPT extension.

Responsibilities

  • Support programming, projects, coordination, and operations for the statewide interoperability program.
  • Assist the Statewide Interoperability Coordinator with implementation of the Statewide Communications Interoperability Plan (SCIP).
  • Coordinate statewide and regional governance activities.
  • Track interoperability initiatives and their deadlines and deliverables.
  • Engage stakeholders and facilitate communication among internal and external partners.
  • Develop and maintain program information, records, and data.
  • Support training, exercises, meetings, projects, and special initiatives.
  • Independently coordinate assigned projects and activities.
  • Research issues, gather and compile information, and prepare program materials and concise written summaries.
  • Coordinate meetings, workgroups, projects, and stakeholder activities.
  • Identify issues requiring management attention and communicate them appropriately.
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