Statewide Program Manager

Arizona Department of Administration•Phoenix, AZ

20h•Hybrid

About The Position

The Statewide Program Manager works in the Arizona Department of Economic Security’s Division of Employment and Rehabilitation Services, Workforce Development Administration. The role plans, organizes, and directs statewide programs, which may include SNAP Career Advancement Network, the Senior Community Service Employment Program, TANF Jobs, Work Opportunity Tax Credit, and Federal Bonding, as well as compliance for programs including RESEA, TAA, MSFW, and Foreign Labor Certification. The position manages staff, assigns work, evaluates performance, and uses a business methodology focused on continuous improvement. The role coordinates with governmental and external agencies to interpret and coordinate services, and reviews program performance and compliance with state and federal law and internal policies. Travel is required for meetings, training, office visits and reviews, and onboarding new staff. The position may be eligible for remote work within Arizona, with at least three days per week in the office or hoteling space. Remote work is subject to management approval and may be discontinued at the agency’s discretion.

Requirements

Knowledge of effective management and supervisory techniques.
Knowledge of personnel and management principles.
Knowledge of budget, fiscal, and procurement practices.
Knowledge of facilities and personnel management.
Written and verbal communication skills, including public speaking and presentations.
Leadership skills, including developing staff and teams.
Ability to collect and use data for problem-solving and decision-making.
Ability to work with a diverse group of stakeholders.
Ability to complete and analyze complex assignments and prioritize tasks.
Ability to provide leadership and build teams.
Must successfully complete E-Verify employment eligibility verification.
A current, valid, class-appropriate driver’s license and acceptable driving record are required for employees operating a vehicle on State business; required driver training and record checks apply.
Employees using a personally owned vehicle for State business must maintain the statutorily required liability insurance.

Nice To Haves

Two years of managerial experience in one or more functions related to the position’s duties.
Bachelor’s degree in business, public administration, or a related field from an accredited college or university.
Experience managing diverse, remote cross-functional teams and monitoring and achieving contractual and federal targets.

Responsibilities

Plan, develop, organize, and coordinate program goals, services, objectives, and strategies for statewide administration operations.
Review program efficiency and effectiveness and make changes as necessary.
Review programs for compliance with state and federal law and internal policies.
Participate with governmental and external agencies to interpret and coordinate service programs.
Manage staff, assign work, and evaluate employee performance.
Use a business methodology that drives continuous improvement.
Travel for meetings and training, conduct office visits and reviews, and onboard new staff.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans.
Participation in the Arizona State Retirement System and long-term disability plans.
10 paid holidays per year.
Paid vacation and sick time.
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.