STATEWIDE PROGRAM MANAGER

Arizona Department of Administration•Phoenix, AZ

2d•Hybrid

About The Position

The Arizona Department of Economic Security (DES), Division of Employment and Rehabilitation Services (DERS), Workforce Development Administration (WDA), is seeking a Statewide Program Manager. The position plans, organizes, and directs statewide programs, potentially including SNAP CAN, SCSEP, TANF Jobs, Work Opportunity Tax Credit, Federal Bonding, and compliance for RESEA, TAA, MSFW, and Foreign Labor Certification programs. The role manages staff, makes assignments, and evaluates performance, and uses a business methodology that drives continuous improvement. The position is based in Phoenix and may be eligible for remote work within Arizona, with a minimum of three days per week in the office or a hoteling space. Travel is required for meetings and training, office visits and reviews, and onboarding new staff. The manager works with governmental and external agencies to interpret and coordinate service programs.

Requirements

Knowledge of effective management and supervisory techniques.
Knowledge of personnel and management principles.
Knowledge of budget, fiscal, and procurement practices.
Knowledge of facilities and personnel management.
Written and verbal communication skills, including public speaking and presentation.
Leadership skills, including developing the confidence, competence, and potential of staff and teams.
Ability to collect and use data for problem-solving and decision-making.
Ability to work with a diverse group of stakeholders.
Ability to complete and analyze complex assignments, prioritize tasks, and provide leadership and team building.
Travel is required for state business. Employees driving on state business must hold and maintain a current, valid, class-appropriate driver's license, meet training and driving-record requirements, and maintain required liability insurance when using a personally owned vehicle.
Newly hired State employees must successfully complete E-Verify.

Nice To Haves

Two years of managerial experience in one or more functions related to the position's duties.
Bachelor's degree in business, public administration, or a related field from an accredited college or university.
Experience managing diverse, remote, cross-functional teams and monitoring and achieving contractual and federal targets.

Responsibilities

Plan, develop, organize, and coordinate program goals, services, objectives, and strategies governing statewide administration operations.
Review program efficiency and effectiveness and make changes as necessary.
Review programs for compliance with state and federal laws and internal policies.
Participate with governmental and external agencies to interpret and coordinate service programs.
Manage staff, make staff assignments, and evaluate performance.
Use a business methodology that drives continuous improvement.
Travel for meetings and training, conduct office visits and reviews, and onboard new staff.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans.
Arizona State Retirement System participation and long-term disability plans.
10 paid holidays per year.
Paid vacation and sick time.
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.