About The Position

The Starbucks Barista contributes to Cosentino’s and Starbucks’ success by creating and maintaining the Starbucks Experience for customers. The position formally reports to the Starbucks Manager and is non-exempt. The role includes providing customer service, preparing and pricing products, maintaining a clean, stocked, and safe department, following food safety and sanitation procedures, and operating and maintaining equipment. Employees must obtain a food handling permit within the first 14 days of employment and complete ongoing training and development listed on the Cosentino Learning Plan. A high school diploma or equivalent is preferred.

Requirements

  • Obtain a food handling permit within the first 14 days of employment.
  • Complete ongoing training and development as listed on the Cosentino Learning Plan.
  • Know and implement Cosentino’s Customer Service Standards.
  • Demonstrate the ability to manage multiple situations and work effectively in a fast-paced environment.
  • Demonstrate integrity, honesty, and knowledge consistent with the cultures, values, and missions of Cosentino’s and Starbucks.
  • Prepare and price products efficiently and accurately.
  • Comply with legal, operational, health, sanitation, and safety requirements.
  • Operate, clean, and maintain equipment safely and competently.
  • Know and practice product rotation procedures.
  • Demonstrate verbal, interpersonal, basic math, and reading skills.
  • Perform the physical abilities described for the role, including lifting and carrying up to 32 lbs, pushing and pulling with peak force up to 20 lbs, reaching overhead up to 72 inches, standing and walking for long periods, bending and squatting, and working in cold grocery coolers and freezers.

Nice To Haves

  • A high school diploma or equivalent is preferred.
  • Climb a ladder, possibly up to 5 feet.

Responsibilities

  • Implement Cosentino’s Customer Service Standards and provide legendary customer service.
  • Promote a positive team atmosphere through cooperation, teamwork, morale, and constructive communication.
  • Manage multiple situations effectively and work in a fast-paced environment while maintaining a calm presence during busy periods or unusual events.
  • Work with integrity, honesty, and knowledge in support of the cultures, values, and missions of Cosentino’s and Starbucks.
  • Prepare and price products efficiently and accurately.
  • Follow legal and operational compliance requirements.
  • Keep the work area and department clean and safe for customers and coworkers.
  • Know department products and answer customer questions accurately and courteously.
  • Meet or exceed productivity standards.
  • Follow and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
  • Keep the department clean, fully stocked, and appropriately merchandised.
  • Operate, clean, and maintain equipment safely and competently.
  • Follow product rotation procedures and monitor product dates.
  • Use strong verbal and interpersonal skills for positive customer and peer interactions.
  • Use the basic math and reading skills required for the position.
  • Promote department sales by suggesting additional products, offering samples, and creating visually appealing displays.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Communicate department issues to the store management team.
  • Unload incoming shipments of bakery ingredients and stock them in designated areas without damaging merchandise.
  • Complete additional tasks identified by management, assist other stores or departments as needed, and gain new skills when necessary.
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