About The Position

The Starbucks Barista contributes to Cosentino’s and Starbucks’ success by creating and maintaining the Starbucks Experience for customers. The position formally reports to the Starbucks Manager and is non-exempt. The role involves providing legendary customer service, preparing and pricing products accurately, maintaining a clean, safe, fully stocked, and appropriately merchandised department, and following food safety, sanitation, health, and operational requirements. Baristas work collaboratively with coworkers, manage multiple situations in a fast-paced environment, answer customer questions, and operate and maintain equipment safely. A food handling permit must be obtained within the first 14 days of employment, and employees must complete ongoing training and development in accordance with the Cosentino Learning Plan. A high school diploma or equivalent is preferred.

Requirements

  • Obtain a food handling permit within the first 14 days of employment.
  • Complete ongoing training and development as listed on the Cosentino Learning Plan.
  • Demonstrate customer service, teamwork, integrity, honesty, and interpersonal communication skills.
  • Manage multiple situations and work effectively in a fast-paced environment.
  • Demonstrate basic math and reading skills.
  • Safely operate, clean, and maintain equipment.
  • Meet the physical requirements of the position, including lifting and carrying up to 32 pounds, pushing and pulling grocery items with peak force up to 20 pounds, reaching overhead up to 72 inches, standing and walking for extended periods, bending and squatting, and working in coolers and freezers.

Nice To Haves

  • High school diploma or equivalent.
  • Ability to climb a ladder, possibly up to 5 feet.

Responsibilities

  • Know and implement Cosentino’s Customer Service Standards and deliver legendary customer service.
  • Promote cooperation, teamwork, high morale, and positive interactions and communication.
  • Manage multiple situations effectively and work in a fast-paced environment while maintaining a calm presence during high-volume periods or unusual events.
  • Prepare and price products efficiently and accurately.
  • Follow legal and operational compliance requirements.
  • Keep the work area and department clean and safe for customers and coworkers.
  • Know department products and answer customer questions accurately and courteously.
  • Meet or exceed productivity standards.
  • Follow and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
  • Keep the department clean, fully stocked, and appropriately merchandised.
  • Operate, clean, and maintain equipment safely and competently.
  • Follow rotation procedures and monitor product dates.
  • Promote department sales by suggesting additional products, offering samples, and creating appealing displays.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Communicate openly with the store management team about department issues.
  • Unload incoming bakery ingredient shipments and stock items in designated areas without damaging merchandise.
  • Complete additional tasks identified by management, assist other stores or departments as needed, and develop new skills.
  • Obtain a food handling permit within the first 14 days of employment and complete ongoing training specified in the Cosentino Learning Plan.
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