Assistant Deli Manager- Cosentino's Price Chopper #415 2600 Ensign Hill

Cosentino's Food Stores•Platte City, MO

About The Position

The Assistant Deli Manager assists customers in their shopping experience by leading the Deli team in a way that promotes company growth and delivers the products and service Cosentino’s customers expect. The position formally reports to the Deli Manager and is non-exempt. The Assistant Deli Manager helps supervise the deli team, supports hiring, coaching, performance management, inventory control, product quality, sales, customer service, sanitation, and safe department operations. The role also supports labor-cost management, product preparation and stocking, and other store or department tasks as needed.

Requirements

Obtain a food handling permit within the first 14 days of employment.
At least six months of previous experience in a deli, bakery, restaurant, or food service operations position.
Complete ongoing training and development listed on the Cosentino’s Learning Plan.
High school diploma or equivalent.
Demonstrate verbal and interpersonal skills for positive customer and peer interactions.
Demonstrate basic math and reading skills required for the position.
Ability to operate, clean, and maintain deli equipment safely and competently.
Ability to perform the physical activities described for the role, including lifting, pushing, pulling, standing, walking, bending, and squatting, and working in cooler and freezer conditions.

Responsibilities

In the Deli Manager’s absence, directly supervise deli team members in an operationally effective, motivating, and respectful manner.
Promote cooperation, teamwork, high morale, positive communication, and recognition within the team.
Assist the Deli Manager with interviews and hiring, and provide coaching, corrective actions, and performance evaluations.
Address employee-relations issues and collaborate with the Deli Manager, Store Director, or Human Resources team as needed.
Count and verify merchandise against invoices, inspect deliveries for shortages, damage, and quality, procure supplies, and communicate special inventory needs.
Follow product rotation procedures and enforce quality control for deli products displayed in cases, hot lines, and other areas.
Apply appropriate portion control in deli production and service.
Promote ads and specials, suggest additional products, and offer samples to increase department sales and profits.
Answer customer questions about department items, resolve complaints professionally, and involve store management when appropriate.
Meet or exceed productivity standards and implement Cosentino’s Customer Service Standards.
Follow and ensure team compliance with health regulations, sanitation guidelines, and safety procedures.
Operate, clean, and maintain department equipment safely and competently.
Keep the department clean, fully stocked, and creatively merchandised.
Assist with managing labor costs while balancing customer service needs and company expenditures.
Prepare, package, and label products for sale efficiently and accurately.
Communicate openly with store management about department issues.
Keep coolers, freezers, and preparation areas clean and ready for deliveries; unload shipments promptly and stock merchandise in designated areas without damage.
Complete additional management-assigned tasks, assist other stores or departments as needed, and gain new skills when necessary.