About The Position

The Assistant Produce Manager assists customers with their shopping experience by leading the Produce team to support company growth and deliver the products and service Cosentino customers expect. The position formally reports to the Produce Manager and is non-exempt. The role supports daily produce department operations, including team supervision, customer service, inventory management, merchandising, product freshness and rotation, and compliance with health, sanitation, and safety requirements. When the Produce Manager is absent, the Assistant Produce Manager directly supervises the team. The position involves standing and walking for extended periods on hard surfaces, handling and moving merchandise, bending and squatting, and working in cold grocery coolers and freezers. A food handling permit must be obtained within the first 14 days of employment.

Requirements

  • At least one year of previous experience in retail produce management.
  • Obtain a food handling permit within the first 14 days of employment.
  • Complete ongoing training and development listed on the Cosentino Learning Plan.
  • Demonstrate verbal and interpersonal skills for positive customer and peer interactions.
  • Demonstrate basic math and reading skills required for the position.
  • Reach overhead with both arms up to 72 inches, twist at the waist, and lift objects with both hands weighing up to 25 pounds.
  • Push and pull grocery items with peak force up to 50 pounds.
  • Stand and walk for long periods on hard surfaces.
  • Occasionally lift and carry up to 50 pounds.
  • Bend and squat, including to floor level.
  • Work in cold grocery coolers and freezers.

Nice To Haves

  • High school diploma or equivalent.
  • Ability to climb a ladder, possibly up to five feet.

Responsibilities

  • In the Produce Manager’s absence, directly supervise team activities in an operationally effective, motivating, and respectful manner.
  • Promote a positive team atmosphere, cooperation, teamwork, morale, communication, and recognition.
  • Support the Produce Manager with coaching, corrective actions, performance evaluations, and employee relations matters; work with Human Resources when needed.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Know and implement Cosentino Customer Service Standards.
  • Manage inventory processes, including counting, tracking, planning, and ordering products.
  • Promote new items and weekly specials through merchandising and displays.
  • Maintain knowledge of department products, procedures, and policies to answer customer questions accurately.
  • Meet or exceed productivity standards.
  • Inspect products for freshness, damage, and dates, and use proper rotation techniques.
  • Remove damaged, unsaleable, or returnable products and follow damage-claim procedures.
  • Label and price merchandise and obtain price signs when needed.
  • Operate, clean, and maintain equipment safely and competently.
  • Know and comply with health regulations, sanitation guidelines, and safety procedures, and ensure the team does so as well.
  • Keep the work area and department clean and safe for customers and coworkers.
  • Assist with interviews to hire candidates for the team.
  • Assist the Produce Manager with labor-cost management while balancing customer-service needs and expenditures.
  • Prepare, package, and display produce products.
  • Unload, sort, and stock incoming shipments in designated areas without damaging merchandise.
  • Promote sales by suggesting additional products or services.
  • Complete additional tasks assigned by management, assist other stores or departments as needed, and develop new skills when necessary.
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