About The Position

The Overnight Stocker assists customers in their shopping experience by stocking shelves and displays efficiently, courteously, and in a friendly manner. The position reports to the Night Manager and is classified as non-exempt. The role involves unloading, sorting, and stocking merchandise; supporting inventory and product rotation; maintaining clean, organized, and safe work areas; following health, sanitation, and safety procedures; and providing positive customer service.

Requirements

  • Complete ongoing training and development as listed on the Cosentino’s Learning Plan.
  • Demonstrate the verbal and interpersonal skills needed for positive customer and peer interactions.
  • Demonstrate basic math and reading skills required for the position.
  • Be able to reach overhead with both arms up to 84 inches, twist at the waist, and lift objects with both hands weighing up to 10 pounds.
  • Be able to push and pull loaded grocery carts and pallet jacks with a peak force of up to 75 pounds.
  • Be able to stand and walk for long periods on hard surfaces.
  • Frequently lift and carry up to 50 pounds.
  • Bend and squat, sometimes down to floor level.
  • Work in the colder conditions of grocery coolers and freezers.

Nice To Haves

  • High school diploma or equivalent is preferred.
  • Ability to climb a ladder, possibly up to 15 feet.

Responsibilities

  • Follow and implement Cosentino’s Customer Service Standards.
  • Quickly unload and sort incoming shipments and stock merchandise neatly in designated areas without damaging it.
  • Keep back-room, cooler, and freezer areas neat and ready for new deliveries.
  • Stock grocery shelves by matching UPC codes to shelf tags and using the “face front” display method.
  • Accurately count and record merchandise to support inventory processes.
  • Identify damaged, unsaleable, or returnable products, remove them, and follow damage-claim procedures.
  • Safely and competently operate, clean, and maintain equipment.
  • Meet or exceed productivity standards for team and individual results.
  • Monitor expiration dates and properly rotate ad items.
  • Keep the work area and department clean and safe for customers and coworkers.
  • Follow and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
  • Use verbal and interpersonal skills to support positive interactions with customers and coworkers.
  • Use the basic math and reading skills required for the position.
  • Know department items, procedures, and policies to answer customer questions accurately and courteously.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Complete additional management-assigned tasks, assist other stores or departments as needed, and gain new skills when necessary.
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