Assistant Deli Manager Cosentino's Price Chopper #117 660 E. Main St

Cosentino's Food Stores•Gardner, KS

9h•Onsite

About The Position

The Assistant Deli Manager assists customers with their shopping experience by leading the Deli team to promote company growth and deliver the products and service Cosentino’s customers expect. The role reports to the Deli Manager and is classified as non-exempt. In the Deli Manager’s absence, the Assistant Deli Manager supervises the team and supports department operations, customer service, merchandising, inventory management, food safety, and team development.

Requirements

Obtain a food handling permit within the first 14 days of employment.
At least 6 months of previous experience in a deli, bakery, restaurant, or food service operations position.
Complete ongoing training and development as listed on the Cosentino’s Learning Plan.
High school diploma or equivalent.
Demonstrate verbal and interpersonal skills for positive customer and peer interactions.
Demonstrate the basic math and reading skills required for the position.
Be able to operate, clean, and maintain equipment safely and competently.

Responsibilities

In the Deli Manager’s absence, directly supervise deli team activities in an operationally effective, motivating, and respectful manner.
Promote teamwork, high morale, positive communication, and recognition within the team.
Assist the Deli Manager with interviews and hiring high-quality candidates.
Coach employees, take corrective action, and conduct performance evaluations to improve individual and team performance.
Address employee relations issues and work with the Deli Manager, Store Director, or Human Resources team to resolve them when needed.
Count and verify merchandise against invoices and inspect deliveries for shortages, damage, and quality.
Procure items from suppliers and promptly notify the Deli Manager of special inventory needs.
Monitor product dates and follow rotation procedures.
Enforce quality control for deli products displayed in cases, hot lines, and other department areas.
Follow portion-control practices in deli production and service.
Promote ads and specials to increase department sales and profits.
Promote sales by suggesting additional products and offering samples to customers.
Know department product locations and answer customer questions accurately and courteously.
Meet or exceed productivity standards.
Resolve customer complaints professionally and involve store management when appropriate.
Implement Cosentino’s Customer Service Standards.
Know, follow, and ensure team compliance with health regulations, sanitation guidelines, and safety procedures.
Safely and competently operate, clean, and maintain department equipment.
Keep the department clean, fully stocked, and creatively merchandised.
Assist the Deli Manager in managing labor costs while balancing customer service needs and expenditures.
Prepare, package, and label products efficiently and accurately.
Communicate openly with the store management team about deli department issues.
Ensure coolers, freezers, and preparation areas are clean and ready for deliveries.
Unload incoming shipments promptly and stock them neatly in designated areas without damaging merchandise.
Complete additional management-assigned tasks, assist other stores or departments as needed, and develop new skills when necessary.