Standard Commercial Lines Account Manager
About The Position
The Standard Commercial Lines Account Manager supports and retains a diverse portfolio of commercial lines clients, providing expertise in coverage placement, policy maintenance, problem resolution, and client service. The role is full-time and hybrid, based in one of the company’s locations in Ohio or Kentucky. The account manager works with clients, underwriters, producers, carriers, and specialty markets to maintain client satisfaction and identify appropriate insurance solutions. SeibertKeck Insurance Partners is an independent insurance agency founded in Akron, Ohio, in 1910. The company has more than 250 employees across more than 20 locations in Ohio, Kentucky, and Florida. It emphasizes relationship-driven service, regional market knowledge, client education, risk management, loss control, and claims support.
Requirements
- At least 2 years of Property and Casualty (P&C) large commercial account management experience.
- Strong understanding of commercial insurance coverages, policy provisions, and coverage applications.
- Demonstrated knowledge of insurance products, coverages, and coverage interpretation.
- Ability to analyze, explain, and apply insurance coverages to meet client needs.
- Active Property & Casualty Insurance License.
- Proficiency in AMS-360, ImageRight, Microsoft Office, and web-based tools.
- Strong analytical, decision-making, and communication skills.
- Professional, polished interpersonal presence.
- Commitment to continuing education.
Responsibilities
- Develop trusted partnerships with clients, underwriters, and producers.
- Maintain high satisfaction within the assigned book of business.
- Collaborate with carriers and specialty markets to find suitable placements for clients.
- Provide technical expertise to assist clients and producers with new business opportunities.
- Review existing policies to identify cross-sell opportunities.
- Manage renewal processes beginning 90 days before expiration.
- Conduct regular service calls and respond to client inquiries.
- Process endorsements, certificates, audits, and change requests.
- Report claims in accordance with departmental guidelines.
- Maintain accurate, real-time client files in the agency management system to help prevent errors and omissions exposure.
- Process renewals in AMS-360, including billing, commissions, and coding updates.
- Ensure agency-bill policies are invoiced accurately and in compliance with agency procedures.
- Act as a key liaison.
- Perform other duties and projects as assigned.
Benefits
- Health insurance from day one.
- Dental insurance from day one.
- Vision insurance from day one.
- Company-funded health savings account (HSA).
- Life insurance.
- Short- and long-term disability insurance.
- 401(k) with employer match.
- Paid time off, including summer hours.
- Paid parental leave.
- Hybrid work location.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
