7 Brew Stand Manager – Mustang, OK

7Crew Enterprises•Mustang, OK

About The Position

The Stand Manager assumes full responsibility for the location’s growth, profitable operation, and preservation of 7 Brew’s culture, mission statement, and values. The Manager leads the crew, builds genuine connections with team members, and understands the unique needs of the stand. In addition to scheduled shifts, the Manager coaches and trains team members, performs administrative duties, and oversees operations. The role reports to the Regional Manager.

Requirements

Proven leadership abilities in a fast-paced environment with 40 or more team members.
Beginner-level proficiency in Microsoft Office Suite.
Ability to create and maintain genuine, uplifting interactions with strangers for up to two minutes at a time.
Ability to work carefully and quickly with hot water, coffee, glass bottles, and dairy products.
Ability to work outdoors for prolonged periods in varying weather conditions.
Ability to lift up to 50 pounds and stand comfortably for hours at a time.
Ability to climb a ladder and use a stepladder.
Ability to stand, sit, bend, kneel, twist, and squat as needed to stock and clean the stand.
Ability to safely walk between and around cars in the drive-thru line and safely use a utility knife.
Ability to quickly and cleanly operate any position in the stand during peak hours while maintaining awareness of shift operations.
Ability to address operational, procedural, or cultural issues assertively and graciously, including with friends.
Ability to adapt to problems and implement solutions in stressful situations.
Ability to manage multiple projects and deadlines effectively.
Ability to lead and direct people with different personalities under pressure.
Availability for a flexible schedule that may include early mornings starting at 5 a.m. and late nights ending at 11:30 p.m.
Regular weekend work and availability to work holidays when necessary.

Responsibilities

Be proficient in all Brewista and Shift Lead duties and skill sets.
Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement.
Provide regular feedback to each team member on strengths and areas for growth.
Create a weekly shift schedule that accommodates crew needs and availability while keeping labor costs low and ensuring quick wait times and short lines.
Track and order inventory, small wares, parts, and equipment; maintain a low cost of goods sold through waste reduction and accurate counting.
Ensure appropriate cash handling, deposits, and change for the stand.
Facilitate team bonding and development through regular meetings and events for Shift Leads and Brewistas, individually and in groups.
Take ownership of solutions by resolving problems or involving an approved partner or vendor.
Ensure the crew knows and meets all health requirements.
Develop new leaders for upcoming roles, regardless of current or future staffing needs.
Promptly implement and communicate directives from upper management.
Delegate tasks thoughtfully to the leadership team and Brewistas to support efficiency and appropriate development.
Visit the stand outside scheduled shifts to coach, observe, train, and perform administrative duties.
Remain available by phone or in person to promptly address needs at the stand.