Staffing/Scheduling Specialist-Patient Access
About The Position
The Staffing/Scheduling Specialist helps keep primary and specialty care clinics running smoothly by coordinating staff schedules and managing electronic timekeeping for Patient Access and Switchboard personnel. The role works closely with departments to respond to staffing changes, identify coverage needs, keep employees informed, meet scheduling deadlines, and follow union agreements and organizational policies. The position combines scheduling, payroll support, and administrative coordination. Duties include preparing reports, supporting new employee onboarding, and organizing meetings and training. The specialist uses scheduling software and communication tools to keep information accurate and accessible, applying sound judgment and resourcefulness to shifting priorities and unexpected staffing challenges. The position follows a Monday–Friday schedule and may be evaluated for remote work after successful completion of the probationary period.
Requirements
- At least two years of college.
- Proficiency with Microsoft Word, PowerPoint, and Teams.
- Organized and detail-oriented.
- Resourceful problem solver.
- Clear and responsive communicator.
- Confident with scheduling and technology.
- Adaptable under shifting priorities.
- Collaborative and dependable.
Nice To Haves
- Previous healthcare or scheduling experience with electronic timekeeping systems.
- Experience with Excel, Forms, SharePoint, and Power Automate.
Responsibilities
- Coordinate staff schedules for primary and specialty care clinics.
- Manage electronic timekeeping for Patient Access and Switchboard personnel.
- Respond to staffing changes and identify coverage needs.
- Keep employees informed about scheduling and staffing matters.
- Meet scheduling deadlines and follow union agreements and organizational policies.
- Provide payroll support and prepare reports.
- Support new employee onboarding.
- Organize meetings and training.
- Use scheduling software and communication tools to maintain accurate, accessible information.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Health savings accounts
- Life insurance
- Employer contributions to a 401(k) retirement plan
- Paid time off
- Participation in 401(k) and 457(b) plans
- Educational assistance and reimbursement
- Employee assistance program
- Work-life balance support
- Gym membership and other discounts
- Employee recognition programs
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
