PATIENT ACCESS SCHEDULING COORD

Moffitt Cancer Center

3d • $17 - $26

About The Position

The Patient Access Scheduling Coordinator (PASC) registers patients as they arrive for visits and schedules orders and appointments requested by the care team as patients depart, across clinics under direct supervision. The role gathers accurate information, explains forms and policies, answers patient questions, and focuses on communicating with patients about future appointments from request lists. The coordinator provides administrative support to one or more outpatient clinics and is responsible for accurate appointment management and coordination of administrative information between professional staff and patients. The position requires comfort with medical terminology and the ability to work amid competing priorities and demands.

Requirements

• High school diploma or GED.
• Ability to meet, communicate, and interact courteously and helpfully with people from varying backgrounds and other healthcare team members.
• Ability to set up, organize, and maintain record systems.
• Customer service, multitasking, computer, typing, office automation equipment and software, and verbal and written interpersonal communication skills.
• Strong attention to detail and ability to multitask while maintaining patience, composure, and customer service etiquette in stressful situations.
• Strong critical-thinking abilities, including problem-solving and root-cause analysis, and ability to provide timely solutions.
• Comfort with medical terminology.

Nice To Haves

• Associate's degree.

Responsibilities

• Register patients as they arrive for appointments.
• Schedule orders and appointments requested by the patient's care team as patients depart.
• Gather accurate patient information, explain forms and policies, and answer patient questions.
• Communicate with patients to schedule future appointments from request lists.
• Provide administrative support to one or more outpatient clinics.
• Manage appointments accurately and coordinate administrative information between professional staff and patients.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED