Staffing/Scheduling Specialist-Patient Access
About The Position
The Staffing/Scheduling Specialist helps keep primary and specialty care clinics running smoothly by coordinating staff schedules and managing electronic timekeeping for Patient Access and Switchboard personnel. The role works closely with departments to respond to staffing changes, identify coverage needs, keep employees informed, meet scheduling deadlines, and follow union agreements and organizational policies. The position includes scheduling, payroll support, and administrative coordination, such as preparing reports, supporting new employee onboarding, and organizing meetings and training. The specialist uses scheduling software and communication tools to maintain accurate, accessible information and applies sound judgment and resourcefulness in response to changing priorities and staffing challenges. The schedule is Monday through Friday. Remote work may be evaluated after successful completion of the probationary period. The role is based at Cuyuna Regional Medical Center’s Main Campus in Crosby, Minnesota, within a hospital admitting team that serves as an initial point of contact for patients and works in a fast-paced environment. The listed starting pay range is $24.68–$28.22 per hour; the actual offer depends on factors including experience, education or certifications, and market conditions.
Requirements
- At least two years of college.
- Proficiency with Microsoft Word, PowerPoint, and Teams.
- Organized and detail-oriented.
- Resourceful problem solver.
- Clear and responsive communicator.
- Confident with scheduling and technology.
- Adaptable to shifting priorities.
- Collaborative and dependable.
Nice To Haves
- Previous healthcare or scheduling experience with electronic timekeeping systems.
- Experience with Excel, Forms, SharePoint, and Power Automate.
Responsibilities
- Coordinate staff schedules for primary and specialty care clinics.
- Manage electronic timekeeping for Patient Access and Switchboard personnel.
- Respond to staffing changes and identify coverage needs.
- Keep employees informed and meet scheduling deadlines while following union agreements and organizational policies.
- Provide payroll support and administrative coordination.
- Prepare reports.
- Support new employee onboarding.
- Organize meetings and training.
- Use scheduling software and communication tools to keep information accurate and accessible.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Health savings accounts
- Life insurance
- Employer contributions to a 401(k) retirement plan
- Paid time off
- Participation in 401(k) and 457(b) plans
- Educational assistance and reimbursement
- Employee assistance program
- Work-life balance support
- Gym membership and other discounts
- Employee recognition programs
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
