Staffing & Scheduling Coordinator

Hartford Healthcare•Norwich, CT

About The Position

The Staffing & Scheduling Coordinator coordinates staffing and scheduling for all Patient Care Services (PCS), ensuring that all PCS units across all shifts are adequately staffed. The role processes and monitors PCS employees’ scheduling and timekeeping records electronically in accordance with applicable hospital and department policies. The coordinator organizes work, sets priorities, uses discretion and independent judgment, responds appropriately to changing circumstances, and maintains accurate, confidential records and effective working relationships with clients, customers, and departments.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of Administrative Associate experience.
  • Ability to read and understand oral and written instructions and communicate information effectively.
  • Basic computer skills, including opening and reading email and basic internet use.
  • Proficiency with Windows-based software.
  • Knowledge of office practices and procedures, public contact techniques, supervisory practices, and record management.
  • Ability to collaborate with all departments, prioritize daily work, and manage multiple priorities.
  • Ability to exercise discretion and good judgment, work with little direction, and perform duties promptly and consistently.
  • Considerable accuracy and responsibility, with the ability to maintain confidentiality.
  • Ability to plan and organize, exercise independent judgment, and communicate verbally and in writing.

Nice To Haves

  • Prior scheduling experience in a healthcare setting.

Responsibilities

  • Coordinate staffing and scheduling for all Patient Care Services units across all shifts.
  • Ensure PCS units are adequately staffed.
  • Electronically process and monitor scheduling and timekeeping records for PCS employees in accordance with hospital and department policies.
  • Organize work and set priorities, responding independently and appropriately to changes, circumstances, or problems.
  • Maintain confidentiality and accurate records.
  • Communicate and maintain working relationships with clients, customers, and departments.
  • Explain and apply policies and procedures.

Benefits

  • Competitive benefits program designed to support work/life balance.
  • Opportunities for career development and growth.
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