Staffing Coordinator

Serengeti Care • Bremerton, WA

2d • Onsite

About The Position

Serengeti Care is seeking a compassionate, organized, and solutions-focused Staffing Coordinator to join our Bellingham team. In this essential role, you will help ensure clients receive reliable, high-quality care by connecting them with the right caregivers at the right time. If you enjoy building relationships, solving scheduling challenges, supporting caregivers, and making a meaningful difference in your community, we would love to hear from you.

Requirements

• High school diploma or equivalent required.
• Current Home Care Aide (HCA) or Certified Nursing Assistant (CNA) credential required.
• At least two years of staffing, scheduling, home care, healthcare, or related coordination experience required.
• Intermediate written and verbal English communication skills.
• Strong practical reasoning, basic mathematical skills, and ability to interpret written, verbal, diagrammatic, and scheduling instructions.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, OneNote, OneDrive, and SharePoint.
• Ability to learn and effectively use automated scheduling and office systems.

Nice To Haves

• Associate degree in office administration or a related field preferred.

Responsibilities

• Coordinate caregiver schedules based on client care plans, caregiver availability, qualifications, preferences, and client needs.
• Communicate clearly and respectfully with caregivers regarding assignments, client expectations, special care instructions, and schedule changes.
• Use our scheduling system to monitor coverage, identify gaps, resolve conflicts, balance workloads, and support timely service delivery.
• Respond calmly and effectively to last-minute callouts, schedule changes, emergencies, and coverage needs.
• Maintain accurate scheduling documentation, reports, client requests, and caregiver-related records.
• Partner with the Branch Manager on caregiver hiring, onboarding, profile setup, required credentials, training coordination, and peer engagement.
• Support payroll administration by processing missed punches that are submitted in writing by caregivers.
• Serve as backup support for Client Care Coordinators and caregivers during absences or urgent situations, including assistance with new client intakes, assessments, and care planning.
• Assist with general office and administrative responsibilities as needed.
• Participate in team meetings, in-service education, workshops, and ongoing professional development.
• Identify opportunities to improve scheduling processes, office operations, caregiver coordination, and the client experience.

Benefits

• Weekly pay.
• Be part of a compassionate, collaborative home-care team.
• Make a direct impact by helping ensure clients receive dependable, high-quality care in their homes.
• Grow your skills through team meetings, in-service education, workshops, and continuing education opportunities.
• Build meaningful relationships with caregivers, clients, families, and your local community.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED