Staffing Coordinator

Stamford Health•Stamford, CT

About The Position

The Staffing Coordinator ensures adequate coverage for departments under Patient Care Services in accordance with clinical and staffing requirements. The role is responsible for daily scheduling of nursing personnel, monitoring census, and collaborating with nursing leaders to align staffing resources with patient-care needs. The coordinator also works with nursing leadership to manage cost-effective coverage and maintain accurate time and attendance records in UKG. The position supports staffing operations across nursing units, including shift coverage, floating assignments, sitter coordination, and the Discharge Suite. It also coordinates twice-daily staffing huddles and communicates staffing information to nursing leadership. The role requires independent, timely decision-making, adaptability, and professional conduct consistent with Stamford Hospital’s service standards and organizational policies.

Requirements

  • High school diploma or GED required.
  • Current knowledge of Microsoft Office applications required.
  • Excellent interpersonal, communication, and organizational skills.
  • Ability to assess complex details, prioritize, and problem-solve.
  • Ability to adapt to changing priorities and requests.
  • Ability to think critically and analytically and function independently to make decisions within allotted time limits.

Nice To Haves

  • Associate degree or two years of work experience in a related area strongly preferred.
  • Prior experience with UKG or a related system, scheduling, and payroll management strongly preferred.

Responsibilities

  • Use UKG to maintain schedules, facilitate the opening and closing of self-scheduling periods, maintain daily staffing assignments, fill open shifts for designated departments, enter PTO for callouts, and handle related requests.
  • Maintain accurate time and attendance records in UKG.
  • Apply knowledge of clinical requirements across Patient Care Services departments to identify staffing needs and appropriate solutions.
  • Communicate with clinical personnel to fill daily open shifts equitably and in a fiscally responsible manner.
  • Escalate staffing needs to the Nurse Manager, Assistant Nurse Manager, or Clinical Director when alternative coverage may be needed.
  • Manage daily assignments of clinical personnel, including Float Pool personnel, based on unit needs, callouts, vacant shifts, and census.
  • Distribute accurate staffing assignments to Nursing Leadership by email as required.
  • Coordinate twice-daily interdepartmental staffing huddles concerning census, discharges, admissions, transfers, staffing needs, and floating assignments.
  • Receive and document callouts in the Absence Log, update the log in UKG, provide information to nursing leadership as needed, and ensure callouts are communicated to the unit promptly.
  • Maintain the Patient Observation Log daily in Excel for assigned sitters and facilitate sitter rotations according to Nursing Procedures.
  • Oversee the Discharge Suite and ensure adequate coverage and completion of the Discharge Log within 24 hours.
  • Assist with Discharge Suite coverage when needed, including accepting patients, helping transport them, attending to their needs, arranging rides home, and assisting them to their cars.
  • Oversee and delegate volunteers in the Discharge Suite.
  • Attend continuing education and department-specific training and education programs.
  • Demonstrate professional behavior consistent with Stamford Hospital Service of Excellence Standards and comply with organizational policies and procedures.
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