Staffing Representative - Waterloo Medical Center - Part Time
About The Position
The Staffing Representative coordinates daily staffing for assigned departments on a shift-by-shift basis to help ensure departments are adequately staffed and operating efficiently. The role reviews clocking data to maintain accurate API records for Time and Attendance and responds to customer needs using a systems-thinking approach. The representative partners with Schedulers, Leadership, and House Supervisors to align staffing coverage with appropriate skills and availability. This part-time position averages 24 hours per week and includes rotating coverage of both the 4:30 a.m.–1:00 p.m. and 12:30 p.m.–9:00 p.m. shifts. The position requires computer proficiency, attention to detail, multitasking, effective communication across phone and email, and a strong commitment to customer service.
Requirements
- Experience with Excel and Word.
- Ability to multitask while maintaining a high level of accuracy.
- Comfort managing multiple phone calls and emails from diverse clients.
- Commitment to customer satisfaction in every interaction.
Responsibilities
- Coordinate daily staffing for assigned departments on a shift-by-shift basis.
- Review clocking data and maintain accurate API records for Time and Attendance.
- Respond to customer needs using a systems-thinking approach.
- Partner with Schedulers, Leadership, and House Supervisors to match staffing coverage with the appropriate skills and availability.
- Manage multiple phone calls and emails from diverse clients while delivering customer service.
Benefits
- Comprehensive health, dental, and vision plans.
- Generous paid time off.
- Short- and long-term leave options.
- Retirement planning and life insurance coverage.
- Wellness programs.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
