MEDICAL CENTER REPRESENTATIVE

Premier Health • Centerville, OH

12d

About The Position

The Medical Center Representative (MCR) handles the clerical and customer-service operations of the business office at Lifestages Centers for Women. Duties include reception, patient registration, scheduling, incoming calls, billing and collection functions, referrals, and other assigned tasks. The role handles sensitive medical, financial, and personal information and is responsible for accurately and efficiently processing the arrival and exit of 20 or more patients per day. The MCR works under the direct supervision of the Practice Manager.

Requirements

• High school diploma or GED.
• Two to three years of experience in an ambulatory health care facility is sought.
• Strong knowledge of medical terminology and a thorough understanding of HIPAA law.
• Computer and keyboarding skills.
• Ability to prioritize and perform multiple tasks in a fast-paced environment.
• Ability to work well with multiple teams and in multiple settings.
• Confidentiality is of utmost importance.

Nice To Haves

• Knowledge of third-party payers, ICD-10, and CPT coding.
• Experience with electronic medical records; Epic is preferred.

Responsibilities

• Perform general clerical and receptionist duties for the medical center business office.
• Schedule patients and handle incoming calls.
• Register patients and accurately process patient arrivals and exits.
• Perform billing and collection functions.
• Handle referrals and provide customer service.
• Safeguard sensitive medical, financial, and personal information.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED