MEDICAL CENTER REPRESENTATIVE

Premier Health•Dayton, OH

About The Position

The Medical Center Representative is responsible for general clerical, receptionist, billing, referral, patient registration, and customer service functions for the medical center’s business office. The role handles a high volume of sensitive medical, financial, and personal information. Responsibilities include daily scheduling, answering incoming calls, patient registration, billing and collection functions, and other duties as assigned. The Medical Center Representative manages the daily clerical operations of the center and accurately and efficiently processes the arrival and exit of 20 or more patients per day. The position is under the direct supervision of the Practice Manager.

Requirements

  • High school diploma or GED required.
  • Two to three years of experience in an ambulatory health care facility sought.
  • Strong knowledge of medical terminology.
  • Thorough understanding of HIPAA law; confidentiality is of utmost importance.
  • Computer and keyboarding skills required.
  • Ability to prioritize and perform multiple tasks in a fast-paced environment.
  • Ability to work well with multiple teams and in multiple settings.

Nice To Haves

  • Knowledge of Third Party Payers, ICD-10, and CPT coding.
  • Experience with Electronic Medical Records.
  • EPIC experience preferred.

Responsibilities

  • Perform general clerical and receptionist duties for the medical center’s business office.
  • Provide billing, referral, patient registration, and customer service functions.
  • Handle sensitive medical, financial, and personal information while maintaining confidentiality.
  • Manage daily scheduling and incoming calls.
  • Perform billing and collection functions.
  • Accurately and efficiently process the arrival and exit of 20 or more patients per day.
  • Carry out other duties as assigned.
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