MEDICAL CENTER REPRESENTATIVE

Premier Health•Tipp City, OH

About The Position

The Medical Center Representative (MCR) provides general clerical, receptionist, billing, referral, patient registration, and customer service support for a medical center’s business office. The role handles sensitive medical, financial, and personal information and is responsible for daily scheduling, incoming calls, patient registration, billing and collection functions, and other duties as assigned. The MCR manages the daily clerical operations of the center and accurately and efficiently processes the arrival and exit of 20 or more patients per day. The position is under the direct supervision of the Practice Manager.

Requirements

  • High school diploma or GED.
  • Two to three years of experience in an ambulatory health care facility is sought.
  • Strong knowledge of medical terminology.
  • Thorough understanding of HIPAA law and the importance of confidentiality.
  • Computer and keyboarding skills.
  • Ability to prioritize and perform multiple tasks in a fast-paced environment.
  • Ability to work well with multiple teams and in multiple settings.

Nice To Haves

  • Knowledge of third-party payers, ICD-10, and CPT coding.
  • Experience with electronic medical records; EPIC is preferred.

Responsibilities

  • Perform general clerical and receptionist functions for the medical center business office.
  • Handle billing, referrals, patient registration, and customer service.
  • Manage daily scheduling and incoming calls.
  • Perform billing and collection functions.
  • Accurately and efficiently process the arrival and exit of 20 or more patients per day.
  • Handle sensitive medical, financial, and personal information confidentially.
  • Perform other duties as assigned.
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