Staffing Recruiter (Bilingual)

Elwood Staffing•East Grand Rapids, MI

About The Position

The Staffing Recruiter is responsible for advertising, recruiting, screening, onboarding, and placement activities in the branch. The role supports sales performance, branch operations, customer service, strategic objectives, and business development. The recruiter uses independent judgment and discretion when hiring candidates, identifying candidates for specific assignments, counseling associates, and terminating temporary associates. The recruiter ensures associates meet client expectations for attendance, attitude, dress, skills, and work quality, and consistently supports the company mission and commitment to superior customer service. The recruiter executes recruiting, order fulfillment, and service operations to achieve on-time order fulfillment; interviews applicants and makes hiring decisions; administers pre-employment tests and paperwork; maintains client and associate feedback; and supports sales staff and business development through communication and outbound calls. The position is Monday through Friday on an eight-hour day shift, with overtime or weekend work as needed.

Requirements

  • Fluent in Spanish and English.
  • Ability to communicate proactively and resolve issues with a strong sense of urgency while working cross-functionally.
  • Excellent computer skills, including proficiency in Microsoft Office.
  • Strong verbal and written communication skills.

Nice To Haves

  • Experience in a customer service role.

Responsibilities

  • Advertise, recruit, screen, onboard, and place candidates in branch roles.
  • Execute recruiting, order fulfillment, and service operations to meet on-time order fulfillment targets.
  • Interview applicants legally and promptly, make hiring decisions, and offer job assignments to qualified individuals.
  • Administer pre-employment tests and enter results according to standard operating procedures.
  • Ensure pre-employment paperwork is completed, accurate, and compliant with applicable law.
  • Make regular quality-control calls to clients and associates to maintain open channels for feedback.
  • Make outbound sales calls to skill-market candidates to current and prospective customers.
  • Communicate regularly with sales staff about order status and client satisfaction.
  • Counsel, discipline, and terminate temporary associates when appropriate, documenting actions according to standard operating procedures.
  • Ensure service operations comply with company policies and applicable government regulations.
  • Support sales performance, branch operations, customer service, and business development activities.
  • Promote the company mission, beliefs, philosophies, and superior customer service.

Benefits

  • Health, dental, and vision plans
  • Prescription drug plan
  • Life and supplemental life insurance
  • Short- and long-term disability
  • 401(k) plan with company contribution
  • Telemedicine through Teledoc
  • Employee Assistance Program
  • Access to Benefit Advocates
  • Discount tickets, travel, and shopping through Working Advantage
  • Dell computer discount
  • Enterprise Rental Car discount
  • Chairman's Club
  • Anniversary awards program
  • Tuition reimbursement
  • Certified Staffing Professional training and certification
  • $500 bonus for completion of an approved professional certification
  • $500 recruitment incentive for internal careers
  • Bereavement leave
  • Paid time off and paid holidays
  • Progressive training and development
  • Opportunities for advancement throughout the company
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