Staff Technology Operations

Walmart•San Bruno, CA
•Onsite

About The Position

The Staff Technology Operations role drives large-scale software development projects through all Software Development Lifecycle (SDLC) phases, including requirements analysis, UI/UX design, development, user acceptance testing, and deployment. The role partners with product and engineering teams on technology roadmaps for the Ad Tech domain, incorporating system and platform design, architecture, and UX principles to deliver scalable solutions. It coordinates stakeholders and engineering teams, manages priorities and sprint planning, and tracks project performance, schedules, risks, testing, and quality. The position does not supervise employees. The role is based at 850 Cherry Avenue, San Bruno, CA 94066. The minimum education and experience requirement is a relevant master's degree or equivalent plus one year of related experience, or a relevant bachelor's degree or equivalent plus four years of related experience. The employer will accept any amount of experience with the required skills.

Requirements

  • Master's degree or equivalent in Computer Science, Management Information Systems, Industrial Engineering, Engineering Management, Business, Technology Project/Program Management, Information Technology, Finance, or a related area, plus at least one year of experience in project management, program management, program operations, or a related area; or a bachelor's degree or equivalent in one of these fields plus at least four years of related experience.
  • Experience with program management for large-scale, complex projects.
  • Experience with the Software Development Lifecycle (SDLC).
  • Experience with user experience design principles and UI/UX design.
  • Experience writing Product Requirements Documents (PRDs) and Technical Specification Documents.
  • Experience with Scrum/Agile sprint planning.
  • Experience calculating project KPIs, including SPI, CPI, and EMV.
  • Experience building Gantt charts and calculating critical paths.
  • Experience writing end-to-end user acceptance test cases.
  • Experience with Atlassian tools.
  • Experience with the Agile Development Methodology.

Responsibilities

  • Drive large-scale software development projects through SDLC phases, including requirements analysis, UI/UX design, development, UAT, and software deployment.
  • Partner with product and engineering teams to define Ad Tech technology roadmaps incorporating system and platform design, architecture, and UX principles.
  • Gather business requirements from internal and external stakeholders and translate them into technical requirement specifications using Jira, Confluence, and Figma.
  • Manage project prioritization with engineering teams based on available development sprints and business requirements.
  • Drive Test Driven Development and assist engineering with agile sprint planning.
  • Define project success metrics and KPIs, including SPI and CPI, with product and engineering teams.
  • Create and maintain Gantt chart schedules, identify critical-path items, and maintain status documentation.
  • Identify, assess, and mitigate project risks using methods such as Expected Monetary Value (EMV).
  • Create end-to-end test plans and lead user acceptance testing.
  • Lead test-plan reviews and use-case meetings, ensuring quality assurance metrics are defined, tracked, and maintained.
  • Escalate and resolve issues through clear communications, weekly updates, and KPIs.
  • Support product teams with Product Requirements Documents (PRDs) and specification development.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave.
  • Parental leave.
  • Family care leave.
  • Bereavement leave.
  • Jury duty and voting leave.
  • Short-term and long-term disability.
  • Education assistance, including 100% company-paid college degrees.
  • Company discounts.
  • Military service pay.
  • Adoption expense reimbursement.
  • Annual or quarterly performance incentives.
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