Staff Technology Operations

Walmart • San Bruno, CA

18h • Onsite

About The Position

The Staff Technology Operations role drives large-scale software development projects through all Software Development Lifecycle (SDLC) phases, from requirement analysis and UI/UX design through development, user acceptance testing (UAT), and deployment. The role partners with product and engineering teams to define Ad Tech technology roadmaps and deliver innovative, scalable solutions incorporating system and platform design, architecture, and UX principles. It also coordinates stakeholders, engineering priorities, sprint planning, project metrics, schedules, risk management, test planning, and project communications. The position does not supervise employees.

Requirements

• Master's degree or equivalent in Computer Science, Management Information Systems, Industrial Engineering, Engineering Management, Business, Technology Project/Program Management, Information Technology, Finance, or a related area, plus 1 year of experience in project management, program management, program operations, or a related area; OR bachelor's degree or equivalent in one of those areas, plus 4 years of relevant experience.
• Experience managing capacity for large-scale, complex projects.
• Experience with the Software Development Lifecycle (SDLC).
• Experience with user experience design principles and UI/UX design.
• Experience writing Product Requirements Documents (PRDs) and Technical Specification Documents.
• Experience with Scrum/Agile sprint planning.
• Experience calculating project KPIs, including SPI, CPI, and EMV.
• Experience building Gantt Charts and calculating critical paths.
• Experience writing end-to-end user acceptance test cases.
• Experience with Atlassian tools.
• Experience with the Agile Development Methodology.
• The employer will accept any amount of experience with the required skills.

Responsibilities

• Drive large-scale software development projects through SDLC phases, including requirements analysis, UI/UX design, development, UAT, and deployment, following project management best practices.
• Partner with product and engineering teams to define Ad Tech technology roadmaps and solutions incorporating system and platform design, architecture, and UX principles.
• Gather business requirements from internal and external stakeholders and translate them into technical requirement specifications using tools such as Jira, Confluence, and Figma.
• Manage prioritization with engineering teams according to available software development sprints and business requirements.
• Drive Test Driven Development and assist engineering teams with agile sprint planning.
• Define project success metrics and KPIs, including Schedule Performance Index (SPI) and Cost Performance Index (CPI), with product and engineering teams.
• Create and maintain detailed Gantt Chart schedules, identify Critical Path items, and maintain status documentation.
• Identify, assess, and mitigate project risks using methods such as Expected Monetary Value (EMV).
• Create end-to-end test plans and lead user acceptance testing.
• Lead test plan reviews and use case meetings with development teams and stakeholders, ensuring quality assurance metrics are defined, tracked, and maintained.
• Escalate and resolve issues through clear communications, including weekly updates and KPIs.
• Support product teams with Product Requirements Documents (PRDs) and specification development.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase plan, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Education assistance, including 100% company-paid college degrees.
• Company discounts.
• Military service pay.
• Adoption expense reimbursement.
• Annual or quarterly performance incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior