Staff Technology Operations
About The Position
The Staff Technology Operations role drives large-scale software development projects through all phases of the Software Development Lifecycle (SDLC), from requirements analysis and UI/UX design through development, user acceptance testing (UAT), and deployment. The role partners with product and engineering teams to define Ad Tech technology roadmaps and deliver innovative, scalable solutions grounded in system and platform design, architecture, and UX principles. It works with internal and external stakeholders to turn business requirements into technical specifications, coordinates engineering priorities and sprint planning, and uses project management and Agile practices to support delivery. The role defines project success metrics and KPIs, maintains schedules and status documentation, identifies critical-path items, and assesses and mitigates risks. It develops end-to-end test plans, leads UAT and test-plan reviews, and ensures quality metrics are tracked. The position supports product teams with PRDs and specifications, communicates progress through weekly updates and KPIs, and escalates and resolves issues as appropriate. This position does not supervise employees.
Requirements
- Master's degree or equivalent in Computer Science, Management Information Systems, Industrial Engineering, Engineering Management, Business, Technology Project/Program Management, Information Technology, Finance, or a related area, plus 1 year of experience in project management, program management, program operations, or a related area; OR a bachelor's degree or equivalent in one of those areas, plus 4 years of relevant experience.
- Experience with program management for large-scale, complex projects.
- Experience with the Software Development Lifecycle (SDLC).
- Experience with user experience design principles and UI/UX design.
- Experience writing Product Requirements Documents (PRDs) and Technical Specification Documents.
- Experience with Scrum/Agile sprint planning.
- Experience calculating project KPIs, including SPI, CPI, and EMV.
- Experience building Gantt charts and calculating critical paths.
- Experience writing end-to-end user acceptance test cases.
- Experience with Atlassian tools.
- Experience with the Agile Development Methodology.
- The employer will accept any amount of experience with the required skills.
Responsibilities
- Drive large-scale software development projects through requirements analysis, UI/UX design, development, UAT, and software deployment.
- Partner with product and engineering teams to define Ad Tech technology roadmaps and scalable solutions.
- Gather business requirements from internal and external stakeholders and translate them into technical requirement specifications.
- Manage project prioritization with engineering teams based on sprint capacity, project goals, and business requirements.
- Drive Test Driven Development and assist engineering with Agile sprint planning.
- Define success metrics and KPIs, including Schedule Performance Index (SPI) and Cost Performance Index (CPI).
- Create and maintain Gantt chart schedules, identify critical-path items, and maintain project status documentation.
- Identify, assess, and mitigate project risks using methods such as Expected Monetary Value (EMV).
- Create end-to-end test plans and lead user acceptance testing.
- Lead test-plan reviews and use-case meetings, and ensure quality assurance metrics are defined, tracked, and maintained.
- Escalate and resolve issues as appropriate, provide weekly updates and KPI communications, and support product teams with PRDs and specification development.
Benefits
- Medical, vision, and dental coverage.
- 401(k), stock purchase plan, and company-paid life insurance.
- Paid time off, including sick leave.
- Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Education assistance, including 100% company-paid college degrees.
- Company discounts.
- Military service pay.
- Adoption expense reimbursement.
- Performance-based incentive awards, including annual or quarterly performance incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
