Staff Product Manager - Marketplace Growth & Integrity

Uber Freight•Chicago, IL

3d•$176,000 - $215,000•Hybrid

About The Position

The Staff Product Manager will define and deliver capabilities that grow Uber Freight’s carrier network while mitigating fraud, compliance, and performance risks. The role covers carrier onboarding, carrier management and engagement, performance monitoring, fraud and risk models, and carrier access restrictions. The position includes designing proactive outreach, a smooth onboarding experience that balances fraud prevention with network liquidity, fraud detection mechanisms, and carrier performance management. The Product Manager will set product vision and strategy, build and manage a roadmap, translate user needs and business opportunities into requirements, and use AI during research, prototyping, and development. The role leads cross-functional work with engineering, design, data science, marketing, operations, AI, risk, and compliance partners, and communicates plans, tradeoffs, and results to internal and external stakeholders. The position also involves analyzing market and competitor trends, monitoring product metrics, prioritizing high-return opportunities, and regularly evaluating delivered work. Uber Freight helps companies move goods more reliably and efficiently by connecting technology, people, and transportation capacity and using real-time shipment data. The company works with 1 in 3 Fortune 500 shippers across North America and manages over $17 billion in freight. This role is hybrid and full-time. For Chicago-based roles, the stated salary range is $176,000 to $215,000 per year.

Requirements

At least 8 years of product management experience developing and deploying products at scale.
Strong curiosity about marketplace and network development and AI advancements in logistics.
Data-first problem-solving approach, including ability to use SQL and AI research strategies to generate data and insights.
Strong customer empathy and ability to combine user research with data to create a prioritized product roadmap.

Nice To Haves

Experience developing machine-learning models.
Experience with marketplace experimentation methods.
Strong data-analytical skills.
Excellent communication and collaboration skills, including comfort presenting to executive stakeholders, recommending changes, and pushing back.

Responsibilities

Define the product vision, strategy, and roadmap, identifying short- and long-term initiatives.
Translate user needs and business opportunities into product requirements, hypotheses, and desired outcomes.
Use AI in research, prototyping, and development to deliver high-quality product experiences.
Communicate product plans, tradeoffs, and results to internal partner teams, third-party partners, executives, end users, and external customers.
Lead discovery, development, and adoption of features and experiences that improve outcomes for Uber Freight, customers, and external partners.
Drive cross-functional execution with engineering, design, data science, marketing, and operations; set deliverables, define the roadmap, and guide execution.
Build a team culture centered on velocity and results delivery.
Define and execute strategies for carrier onboarding, carrier performance management, fraud prevention, and risk mitigation while balancing near-term value with network growth.
Analyze market trends, competitor offerings, and internal metrics to inform product decisions.
Investigate defects identified by users, operations teams, and product analysis.
Prioritize high-return opportunities, deliver iteratively, and evaluate outcomes regularly.
Communicate consistently with executive leaders about growth strategy and quantified impact.

Benefits

Company-sponsored health plan for eligible U.S. employees working more than 30 hours per week.
Dental benefits.
Vision benefits.
401(k) match.
Financial and mental wellness benefits.
Parental leave.
Short- and long-term disability coverage.
Life insurance.
Potential eligibility for a performance or sales incentive bonus program.
Potential participation in Uber Freight equity awards.
Other compensation may be available depending on the role.