Staff Product Manager - Marketplace Growth & Integrity

Uber Freight•San Francisco, CA

3d•$211,000 - $258,000•Hybrid

About The Position

The Staff Product Manager for Marketplace Growth and Integrity will define and deliver capabilities that build Uber Freight’s carrier network by maximizing active carrier supply while mitigating fraud, compliance, and performance risks. The role covers carrier onboarding, carrier management and engagement, carrier performance monitoring, fraud and risk models, and carrier access restrictions. The position includes creating proactive outreach, improving the carrier onboarding experience, developing fraud detection mechanisms, and managing carrier performance. The Product Manager will define product vision and strategy, translate user needs and business opportunities into requirements and roadmaps, and use AI throughout research, prototyping, and development. The role partners with engineering, design, data science, risk and compliance, marketing, and operations teams, as well as executives, customers, and external partners. The position is focused on delivering measurable customer and business value through iterative, data-informed product decisions.

Requirements

At least 8 years of Product Management experience developing and deploying products at scale.
Curiosity about marketplace and network development and AI advancements in the logistics industry.
Data-first problem-solving approach, including ability to use SQL and AI research strategies to gather data and insights.
Strong customer empathy and ability to combine user research with data to prioritize a product roadmap.

Nice To Haves

Experience developing machine-learning models.
Experience with marketplace experimentation methods.
Strong data analytical skills.
Excellent communication and collaboration skills, including comfort presenting recommendations and changes to executive stakeholders and pushing back when appropriate.

Responsibilities

Define product vision and strategy, including short- and long-term initiatives and an effective product roadmap.
Translate user needs and business opportunities into product requirements by formulating hypotheses and articulating desired outcomes.
Use AI throughout research, prototyping, and product development to deliver high-quality experiences.
Communicate product plans, tradeoffs, and results to internal teams, third-party partners, executives, end users, and external customers.
Lead discovery, development, and adoption of innovative features and experiences that improve outcomes for Uber Freight, customers, and external partners.
Drive cross-functional execution with engineering, design, data science, marketing, and operations teams; set deliverables, define the roadmap, and drive execution.
Build and nurture a team culture centered on velocity and results delivery.
Define and execute strategies for integrity and liquidity growth products, including carrier onboarding, carrier performance management, fraud prevention, and risk mitigation, balancing near-term value with network growth.
Analyze market trends, competitor offerings, and internal metrics to inform product decisions.
Investigate defects identified by users and operations teams, using data and detailed analysis to understand them.
Prioritize higher-ROI opportunities, deliver iteratively, and evaluate results regularly.
Communicate consistently with executive leaders about growth strategy and quantified impact.

Benefits

Company-sponsored health plan for eligible U.S. employees working more than 30 hours.
Dental benefits.
Vision benefits.
401(k) match.
Financial and mental wellness benefits.
Parental leave.
Short- and long-term disability coverage.
Life insurance.
Potential eligibility for performance or sales incentive bonuses.
Potential participation in Uber Freight equity awards.
Other compensation may be available depending on the role.