Staff Product Manager

Confido•New York, NY

3d•$250,000 - $300,000

About The Position

Confido is building an AI operating system for consumer packaged goods (CPG) brands, bringing cash application, deductions, trade, and planning together so Finance, Sales, and Operations teams can work from the same information. Its platform serves more than 250 brands managing over $30 billion in revenue. The company recently raised a $55 million Series B to accelerate growth. The Product Manager will own meaningful areas of Confido’s interconnected product, from deciding what to build through ensuring it launches successfully with customers. The role partners with engineering, design, CPG experts, and go-to-market teams to scale the business and build product features for brands selling products at significant scale. Initially, the role will support the breadth of the platform, with deeper end-to-end ownership of a business line as the company grows. Product areas include accounting automation, trade promotion management, sales forecasting, and analytics. The role is accountable for product direction, shipped quality, revenue, and customer outcomes. It defines product roadmaps and vision across sprint, quarterly, and yearly horizons; articulates value drivers and competitive differentiation; enables the sales team; and may lead the product narrative on customer calls. It also ensures product documentation supports understanding, demos, and onboarding, and maintains clarity on customer onboarding status and blockers. The Product Manager speaks with customers daily and takes on practical work—including customer calls and bug reproduction—to move the product forward.

Requirements

At least 8 years of product management experience at a high-growth technology company, or founding experience.
Comfort with ambiguity and a track record of taking products or initiatives from 0 to 1.
Excellent verbal and written communication skills.
An owner mentality and ability to drive a team to succeed.
AI fluency, including prototyping, agentic workflows, and LLM fundamentals.

Responsibilities

Own the success of a product area, including product direction, quality of shipped work, revenue, and customer outcomes.
Define the product vision and roadmap for the next sprint, quarter, and year.
Develop the go-to-market narrative, including value drivers and competitive differentiation.
Enable the sales team and take ownership of the product narrative on customer calls when needed.
Ensure the product is documented, including how it works, how to demo it, and how customers are onboarded.
Track major customers’ onboarding progress and identify blockers.
Talk to customers every day and take on tasks such as customer calls and reproducing reported bugs to move work forward.
Support the breadth of the platform initially and take deeper end-to-end ownership of a business line as the company scales.
Work with engineers, designers, CPG experts, and go-to-market teams to scale the business and deliver product features.

Benefits

Equity representing a meaningful ownership stake.
100% of employee health insurance premiums covered through Aetna.
Dental and vision coverage through Guardian.
Carrot Fertility Pro fertility and family-forming support.
12 weeks of paid parental leave.
Unlimited paid time off and regular four-day holiday weekends.
401(k) through Vestwell.
Paid relocation support to New York City.
Fully equipped workspace, including a laptop, monitor, keyboard, and a $200 setup-personalization stipend.
Catered Friday lunches, team dinners, and unlimited coffee and snacks featuring products from partner brands.