Staff Product Designer - AI Products

Kraken

2d•$127,200 - $254,400

About The Position

Payward is hiring a Staff Product Designer to lead end-to-end product design for new AI products. The role includes designing a personal finance agent and other products for external B2C customers, as well as internal AI products that shape how Payward works. This is a 0-to-1 opportunity to own design outcomes, from discovery and concept through prototyping, delivery, and launch. The designer will work directly with product, engineering, and leadership, helping influence product strategy and roadmap decisions. They will define problems and direction in ambiguous settings, design experiences for AI systems with variable outputs, and create visually rich products that help people interact with and trust intelligent systems. The role also includes rapid prototyping, user research, experimentation, and continued improvement after launch, while maintaining a high bar for craft and user experience.

Requirements

At least 7 years of experience in product design.
A portfolio demonstrating exceptional craft and impact.
Track record of taking products from zero to launch as the lead or only designer, owning the full design process.
Ability to navigate ambiguity, find direction when requirements are unclear, make sound decisions with incomplete information, and adapt as circumstances change.
Strong UX and visual design skills, with a record of solving open-ended problems clearly and elegantly.
Advanced prototyping skills and ability to communicate complex interactions and ideas quickly.
Experience influencing product strategy and cross-functional decision-making.
Strong systems thinking and ability to create coherent, scalable experiences from scratch.

Nice To Haves

Experience designing non-deterministic experiences, such as AI-powered, generative, or probabilistic products.

Responsibilities

Own design end to end, from discovery, concept, and prototyping through delivery and launch.
Take products from zero to one, turning early ideas or rough problem spaces into products people use.
Build AI products for external B2C customers and internal products that shape how Payward works.
Define problems, set direction, and make decisions in ambiguous situations.
Design experiences for non-deterministic systems, shaping how people interact with, understand, and trust them.
Create visually rich, forward-thinking AI product experiences.
Partner with product, engineering, and leadership, and influence strategy and roadmap decisions.
Prototype quickly to make ideas tangible, test them, and learn.
Conduct user research and use customer insights, data, and experimentation to guide decisions and improve products after launch.
Maintain a high bar for craft and user experience.