SSVF Case Manager – Amarillo

Recovery Resource CouncilAmarillo, TX
Hybrid

About The Position

Recovery Resource Council is looking for a conscientious, detail-oriented, and compassionate individual who is capable of successfully managing multiple tasks and responsibilities to assist Veterans who are currently homeless or at imminent risk of homelessness by providing rapid rehousing and homeless prevention services. The ideal candidate also has a passion for reaching veterans who need assistance and is willing to drive throughout the Panhandle region.

Requirements

  • Bachelor’s degree in Social Work or related field and/or 2 years of experience providing case management in the human service field.
  • Reliable transportation.
  • Current Texas driver’s license.
  • Evidence of auto liability insurance.

Nice To Haves

  • Experience working with people experiencing homelessness and/or veterans is preferred.
  • Skill in formulating client housing stability goals and objectives.
  • Ability and dedication to provide effective, ethical case management.
  • Ability to plan, organize, set objectives, time frames, and prioritize.
  • Ability to uphold strong, healthy boundaries.
  • Knowledge of community resources and ability to network and outreach.
  • Knowledge of substance use disorders and mental health issues.
  • Ability to work independently, one on one, or as part of team.
  • Strong ability to communicate effectively, both orally and in writing.
  • Strong problem-solving skills.
  • Understanding of and willingness to practice trauma informed care.
  • Ability to travel within the Panhandle region.

Responsibilities

  • Providing case management services to veterans and their families who are either at imminent risk of homelessness or are currently experiencing homelessness.
  • Conducting intakes, housing navigation, developing Housing Stability Plans, and providing case management to assist the veteran with housing stability goals.
  • Following guidance and regulations of SSVF to provide financial assistance.
  • Working with the Health Care Navigator and the Employment Specialist to ensure participation with additional services to enhance stability.
  • Creating and maintaining positive working relationships with properties in the area.
  • Participating and representing the program in community team meetings, case conferences, and other staff meetings.
  • Conducting outreach within the Panhandle Region in order to serve veterans who have limited access to services.
  • Timely and accurate documentation of services and activities in HMIS and the agency’s client records.
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