Sr. Training Coordinator

Evergreen Treatment Services & REACH • Seattle, WA

2d • $82,500 - $96,500

About The Position

The Sr. Training Coordinator supports the REACH Community Justice leadership team and training initiatives by coordinating onboarding and ongoing training for staff assigned to the LEAD contract and staff working within REACH’s Community Justice domain. The role coordinates with external partners to arrange and facilitate trainings for direct service staff, coordinators, and leadership, and helps implement Community Justice and broader REACH training programs. Training priorities include harm reduction, trauma-informed care, motivational interviewing, and equity-centered practice.

The position develops and improves training programs, modules, and delivery methods; identifies staff learning needs; coordinates internal and external training resources; and evaluates program effectiveness. It also manages the training budget, supports leadership development, and builds collaborative relationships with REACH staff and community partners. The position requires considerable independence, initiative, community engagement, local agency travel, and participation in staff and other required meetings.

Requirements

• At least two years of experience in training, organizational development, or adult education, including designing and delivering training for diverse audiences.
• Demonstrated expertise in adult learning theory, curriculum design, and facilitating large groups or audiences.
• Strong understanding of equity, diversity, and inclusion principles and experience applying an equity lens to training content and delivery.
• Experience developing and managing budgets.
• Bachelor’s degree in adult education, organizational development, human resources, social work, or a related field.
• Understanding of racial justice and social equity, and commitment to creating an equitable environment for ETS clients, patients, and staff.
• Ability to establish and maintain effective working relationships with people from a wide variety of ethnic, socioeconomic, and cultural backgrounds.
• Ability to prioritize workload and daily activities and complete tasks in a timely and efficient manner.
• Ability to set boundaries, resolve conflict, and de-escalate issues.
• Must pass a Washington State Patrol criminal background check.
• Strong interpersonal, verbal, and written communication skills.
• Flexible team player with excellent attention to detail.
• Ability to maintain confidentiality and use discretion when handling sensitive information.
• Computer literacy, including basic knowledge of Microsoft Office or equivalent tools such as Google Workspace; email and calendaring; chat, calling, and videoconferencing; and browser searches and website benchmarking.
• Valid driver’s license and acceptable driving record for use of a program vehicle.

Nice To Haves

• Experience developing leadership programs or Train-the-Trainer models.
• Experience evaluating training programs using metrics and performance data.
• Prior experience in homelessness services, behavioral health, or harm-reduction settings.

Responsibilities

• Provide orientation and onboarding for new REACH staff, including instruction on REACH mission and values, policies and procedures, documentation, programs, agency training, and timesheets.
• Coordinate onboarding and ongoing training for staff assigned to the LEAD contract and those working in REACH’s Community Justice domain, in coordination with the Training department.
• Coordinate with external partners to arrange and facilitate Community Justice-focused training for direct service staff, coordinators, and leadership.
• Coordinate implementation of Community Justice and broader REACH training programs, including onboarding, annual training needs, and clinical skills training.
• Develop structured training modules with input from subject matter experts for internal training and external community presentations.
• Schedule and track annual trainings and maintain a master training calendar for Community Justice staff.
• Act as liaison for annual HR trainings.
• Design and continually improve new employee orientation, skills workshops, in-service training, and supervisor training, including supporting their logistics.
• Analyze staff training needs, create a comprehensive training plan, and organize and implement training using internal staff or external consultants.
• Research, develop, and implement leadership development programs, particularly for new supervisors and managers.
• Research, design, and launch alternative learning delivery methods, including web-based and distance learning.
• Consult with REACH departments about training, assess training requests, make recommendations, and coordinate activities with collaborators.
• Develop metrics to assess training effectiveness; evaluate relevance, employee satisfaction, and outcomes; and prepare and present written and oral reports.
• Develop and monitor the training budget, conduct cost-benefit analyses of external training resources, and negotiate and execute consultant and vendor contracts as needed.
• Develop and maintain positive, collaborative relationships with REACH staff and community partners.
• Participate in REACH staff meetings and other required meetings.
• Carry out responsibilities in accordance with ETS REACH values, policies, and procedures.
• Travel locally on behalf of the agency.

Benefits

• Medical and dental benefits, plus voluntary vision benefits.
• 403(b) retirement plan with employer match starting at 2% after one year, and a Roth IRA.
• Basic life and accidental death and dismemberment coverage, and tax-saving accounts for health and dependent care.
• Employee Assistance Program and voluntary long-term disability coverage.
• Vacation: two weeks per year, accessible after six months.
• Sick leave: 24 days per year, accessible after 30 days.
• Mental health leave: 12 days per year, accessible after 30 days.
• 12 holidays per year and one floating holiday per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior