Sr. Training Coordinator

Evergreen Treatment Services•Seattle, WA

About The Position

Evergreen Treatment Services is hiring a Sr. Training Coordinator to support the REACH Community Justice domain and its leadership team. The role helps build an equitable training strategy and infrastructure that strengthens organizational learning and equips staff to provide high-quality, client-centered services aligned with the agency’s mission. The coordinator manages onboarding and ongoing training for staff assigned to the LEAD contract and working within Community Justice, and works with internal teams and external partners to coordinate and deliver trainings for direct service staff, coordinators, and leaders. The position develops and improves training programs and structured learning materials, identifies staff training needs, plans and coordinates learning activities, and evaluates training effectiveness. Training topics include harm reduction, trauma-informed care, motivational interviewing, and equity-centered practice. The coordinator also supports leadership development, alternative learning delivery methods, training consultation, reporting, and management of the training budget. The role requires independent judgment, initiative, creative thinking, multitasking, strong interpersonal skills, and conflict resolution abilities. It includes local travel on behalf of the agency and participation in REACH staff and other required meetings. The position is based in Belltown, Seattle, with a Monday–Friday, 8 a.m.–5 p.m. schedule. The salary range is $90,500–$102,500. New hires typically start near the base of the range; qualifying language proficiency and/or advanced educational credentials may add $1,000 each. The work environment has a moderate noise level. Employees may encounter illicit drug residues, fumes, biohazardous materials, and potential bloodborne pathogens; ETS provides appropriate training and has related policies and procedures. The job involves regular sitting, hand use, reaching, and talking or hearing; frequent standing, walking, and kneeling; occasional climbing, balancing, stooping, and lifting or moving up to 30 pounds; and rare crouching or crawling. Equipment includes a computer, photocopier, fax machine, phone, and program vehicle. Use of a program vehicle requires a valid driver’s license and acceptable driving record.

Requirements

At least two years of experience in training, organizational development, or adult education, including designing and delivering training for diverse audiences.
Demonstrated expertise in adult learning theory, curriculum design, and facilitation of large groups or audiences.
Strong understanding of equity, diversity, and inclusion principles, with experience applying an equity lens to training content and delivery.
Experience developing and managing budgets.
Bachelor’s degree in adult education, organizational development, human resources, social work, or a related field.
Understanding of racial justice and social equity, and commitment to creating an equitable environment for ETS clients, patients, and staff.
Ability to establish and maintain effective working relationships with people from diverse ethnic, socioeconomic, and cultural backgrounds.
Ability to prioritize workload and daily activities and complete tasks in a timely and efficient manner.
Ability to set boundaries, resolve conflict, and de-escalate issues.
Must pass a Washington State Patrol criminal background check.
Strong interpersonal, verbal communication, and written communication skills.
Flexible team player with excellent attention to detail.
Ability to maintain confidentiality and use discretion with sensitive information.
Computer literacy and basic knowledge of Microsoft Office Suite or equivalent, such as Google Workspace.
Ability to use email and calendaring tools, send attachments, use chat, calling, and videoconferencing features, and navigate search engines and websites for benchmarking.
Valid driver’s license and acceptable driving record for use of a program vehicle.

Nice To Haves

Experience developing leadership programs or Train-the-Trainer models.
Experience evaluating training programs using metrics and performance data.
Prior experience in homelessness services, behavioral health, or harm-reduction settings.
Lived experience related to the criminal legal system is welcomed; people impacted by that system are encouraged to apply.

Responsibilities

Provide REACH onboarding and orientation for new staff, covering REACH mission and values, policies and procedures, documentation, program overviews, agency training, and timesheet training.
Coordinate onboarding and ongoing training for staff assigned to the LEAD contract and working within REACH’s Community Justice domain, in coordination with the Training department.
Coordinate with external partners to arrange and facilitate Community Justice-focused trainings for direct service staff, coordinators, and leadership team members.
Coordinate Community Justice and REACH-wide training programs, including onboarding, annual training needs, and clinical skills training.
Develop structured training modules for Community Justice staff, incorporating input from subject matter experts for internal trainings and external community presentations.
Schedule and track annual trainings and maintain a master training calendar for Community Justice staff.
Serve as liaison for annual HR trainings.
Design and continuously improve New Employee Orientation, skills workshops, in-service trainings, and supervisor trainings; support training logistics for large and small groups.
Analyze staff training needs, develop a comprehensive training plan, and organize and implement training using internal personnel or external consultants.
Research, develop, and implement leadership development programs, with particular focus on new supervisors and managers.
Research, design, and launch alternative learning delivery methods, including web-based training and distance learning.
Consult with REACH departments about training, analyze requests, make recommendations to the appropriate person, and coordinate training with collaborators.
Develop metrics to assess training effectiveness; evaluate relevance, employee satisfaction, and training outcomes.
Prepare and present written and oral reports about training programs.
Develop and monitor the training budget, conduct cost-benefit analyses of external training resources, and negotiate and execute consultant and vendor contracts as needed.
Develop and maintain positive, collaborative relationships with REACH staff and community partners.
Participate in REACH staff meetings and other required meetings.
Carry out job responsibilities in accordance with ETS REACH values, policies, and procedures.
Travel locally on behalf of the agency.

Benefits

Medical and dental benefits, plus voluntary vision benefits.
403(b) retirement plan with employer match starting at 2% after one year, and Roth IRA.
Basic life and accidental death and dismemberment coverage.
Flexible spending accounts for health and dependent care.
Employee Assistance Program.
Voluntary long-term disability coverage.
Vacation: two weeks per year, available after six months.
Sick leave: 24 days per year, available after 30 days.
Mental health leave: 12 days per year, available after 30 days.
12 holidays per year and one floating holiday per year.
Potential additional $1,000 for qualifying bilingual or multilingual proficiency and/or $1,000 for qualifying advanced educational credentials.
Reasonable accommodation for qualified individuals with disabilities and for the interview process.