Sr System Account Manager

Waters Corporation

2d•Remote

About The Position

Waters is seeking an Account Manager to drive sales of its products and services across the Southeast Region, including Ultra Performance Liquid Chromatography Systems, Mass Spectrometers, software, consumables, and services. The role develops and implements a territorial business plan in coordination with assigned specialists and marketing colleagues, and carries out customer outreach and business development activities. A central focus is understanding customer needs and challenges and designing solutions that create lasting business impact. The Account Manager maintains customer satisfaction, develops new prospects and competitive accounts, and builds technical credibility in Waters solutions. The role also monitors market and application trends, supports marketing programs with customer and market information, uses sales contact-management tools, and provides timely forecasts and monthly action plans.

Requirements

Bachelor’s, master’s, or Ph.D. degree in a scientific area such as chemistry, biology, or biochemistry.
At least 3 years of chromatography experience.
Action-oriented and self-driven toward results.
Good communication and presentation skills.
Good organization, planning, and time-management skills.
Strong interpersonal skills and the ability to listen well.
Mature disposition, positive attitude, and strong sense of commitment.
Ability to adapt to a dynamic and changing environment.
Strong technical background in analytical technologies, especially liquid chromatography (LC) and mass spectrometry (MS).

Nice To Haves

Experience with UPLC, mass spectrometry, field sales, and/or marketing.

Responsibilities

Meet or exceed sales targets.
Maintain satisfaction among customers with installed Waters products.
Develop new prospects and penetrate competitive accounts.
Visit customers daily to present Waters solutions and help address their challenges.
Build technical competency in Waters solutions and serve as a credible resource to customers.
Stay current on vertical-market dynamics, application trends, and competitive information.
Provide information to the marketing team to help create business development programs.
Use sales contact-management tools and applications.
Submit accurate and timely monthly sales forecasts.
Develop business through monthly plans of action.
Develop and implement a territorial business plan in coordination with assigned specialists and marketing colleagues.