System Account Manager II

Waters Corporation•Chicago, IL
•Remote

About The Position

Waters is seeking an Account Manager to drive sales of its products and services—including Ultra Performance Liquid Chromatography systems, mass spectrometers, software, consumables, and services—in the Central Region, Midwest District. The Account Manager develops and implements a territorial business plan in coordination with assigned specialists and marketing colleagues, supporting customer outreach and business development. The role is grounded in understanding customer needs and designing solutions with lasting impact. The position requires daily customer visits and overnight travel, with international travel as needed.

Requirements

  • Bachelor’s, master’s, or Ph.D. degree in a scientific area such as chemistry, biology, or biochemistry.
  • At least 3 years of chromatography experience.
  • Strong technical background in analytical technologies, especially LC and MS.
  • Action-oriented and eager to achieve results.
  • Sound communication and presentation skills.
  • Strong organization, preparation, and time-management skills.
  • Strong interpersonal skills and ability to listen well.
  • Mature disposition, positive attitude, and strong sense of commitment.
  • Ability to adapt to a dynamic and changing environment.
  • Overnight travel is required; international travel may be needed.

Nice To Haves

  • Experience with UPLC, mass spectrometry, field sales, and/or marketing.

Responsibilities

  • Meet or exceed sales targets.
  • Maintain satisfaction among installed-base customers.
  • Develop new prospects and penetrate competitive accounts.
  • Visit customers daily to present Waters solutions and help address technical obstacles.
  • Build technical competency in Waters solutions and serve as a credible customer resource.
  • Maintain current knowledge of vertical-market dynamics, application trends, and other critical business information.
  • Provide information to the marketing team to support the creation of business development programs.
  • Use Sales Contact Management Tools and Applications.
  • Submit accurate and timely monthly sales forecasts.
  • Develop business through a monthly plan of action.
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