Sr. Surgical Scheduler Gastro Mesa

HonorHealth•Mesa, AZ

2d•Onsite

About The Position

A Sr. Surgical Scheduler is the first point of contact for customers and handles departmental activities, including scheduling new and established appointments for high-level medical, radiology, and surgical procedures. The role helps prepare and educate patients for preoperative procedures and coordinates procedure and operating rooms, schedules for specialists and surgeons, and the assistants needed for procedures. The scheduler gathers and records financial and insurance information, performs administrative duties as requested, and consistently demonstrates positive customer service skills. The position is based at the Mesa Gastro Clinic, 10238 E. Hampton Ave, Mesa, AZ 85209. The stated hours are Monday through Friday, 8:00 AM to 4:30 PM.

Requirements

Associate's degree in a related healthcare field.
High school diploma or GED.
At least 1 year of related healthcare scheduling or clerical experience, including ICD-10 and CPT coding and knowledge of health care plan requirements.
May require completion of a medical terminology class within 6 months of hire.

Nice To Haves

Medical terminology with specialization in operating room and/or central supply.
2 to 3 years of experience as a healthcare scheduler.
Operating room experience.
Previous data entry or data management experience.

Responsibilities

Schedule surgeries and high-level procedures in accordance with procedures, physician privileges, block times when applicable, patient information, and physician requests.
Identify potential variances and concerns related to accurate charging for surgical services; post and process surgical charges, including materials, supplies, implantable devices, and related regulatory information, as necessary.
Enter or transcribe data and perform journaling in designated computer systems as needed.
Register patients and collect demographic, medical, and financial information relevant to patient care and reimbursement.
Determine insurance coverage and obtain prior approval for preoperative testing in accordance with payor contract requirements.
Contact surgical patients to arrange preoperative classes, education, and testing appointments when applicable.
Process preregistration accounts 24–48 hours before admission and initiate patient medical records.
Distribute registration documents to appropriate staff and departments.
Obtain signatures for patient medical authorization and financial responsibility.
Verify that materials, instruments, and equipment are available for physician and patient care.
Coordinate information and workflow with relevant disciplines and departments.
Coordinate surgery and procedure schedules with the appropriate department and anesthesia office according to departmental guidelines.
Run daily reports requested by management, including charge audit and charge capture reports.
Perform other duties as assigned.