Sr Subrogation Recovery Adjuster
About The Position
This role is responsible for researching, documenting, and recapping coverage and loss information, potentially including comprehensive and complex calls. The adjuster will evaluate losses to determine potential total losses using established procedures, interpret statutes and case laws to build strong cases for coverage and liability, and file subrogation claims in Arbitration Forums with persuasive arguments. The position requires providing prompt, friendly, courteous, accurate, and helpful service, including information about the claim handling process. The role involves proficient use of MS Office applications and PDF documents, adapting to occasional high-pressure situations, and familiarity with claims-handling procedures. Additionally, the Sr Subrogation Recovery Adjuster will handle more complex/higher exposure claims, assist the team manager in assignment/assessment of claims, and provide training/mentorship to less experienced team members. The role also includes attending and handling mediation/arbitrations on other team members' cases.
Requirements
- 7+ years handling personal auto claims, exhibiting property-casualty or subrogation experience
- Ability to work independently while assimilating various technical subjects.
- Strong written and oral communication, negotiation and presentation skills.
- Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects.
- Effective advanced interpersonal skills to effectively interact with all levels of internal and external clients.
Nice To Haves
- 4-year bachelor's degree preferred
Responsibilities
- Researches, documents and recaps coverage and loss information; could include comprehensive and complex calls.
- Communicates over the phone to ensure understanding of reports and documents.
- Performs an evaluation of the loss to determine potential total losses using established procedures.
- Interprets statutes and case laws to build a strong case for coverage and liability.
- Files subrogation claims in Arbitration Forums with persuasive arguments.
- Provides prompt, friendly, courteous, accurate, and helpful service including information about the claim handling process, claim number, name of adjuster, and general questions about existing claims.
- Effectively follows appropriate process for assignment of claims to adjusters.
- Contacts customers, insureds, claimants, attorneys or others to obtain or clarify information.
- Proficient use of MS Office applications and PDF documents.
- Decisive and organized, with strong organizational skills.
- Adapts to occasional high-pressure situations.
- Familiarity with claims-handling procedures.
- Performs other various duties as assigned.
- Should be able to work independently with little to no supervision.
- Be able to handle more complex/higher exposure claims.
- Demonstrate knowledge/Ability to assist the team manager in assignment/assessment of claims.
- Provide training/mentor less experienced team members.
- Attend and handles mediation/arbitrations on other team members' cases in addition to their own.
Benefits
- Competitive base pay
- Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
- Medical, Dental and Vision Plans
- Prescription Drugs
- HSA, HRA, and FSA Accounts
- Paid Holidays, Vacation and Sick Leave
- 401(k) Retirement Plan
- Tuition Assistance
- Paid Parental Leave
- Supplemental Health Benefits
- Enhanced Mental Health Support
- Virtual Physical Therapy
- Caregiving Services
- Life Assistance Program
- Training programs that promote continuous learning and career progression while enhancing job performance.
- Sustainability programs that give back to the communities in which we live and work.
- A culture of respect, collaboration, entrepreneurial spirit and inclusion.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
