Sr. Specialist Recruiting Insights, Outdoor - Hybrid Towson, MD

Stanley Black & Decker•Towson, MD

2d•Hybrid

About The Position

The Sr. Specialist Recruiting Insights, Outdoor manages end-user research projects, including recruiting and screening candidates, coordinating participant check-in and incentives, helping research teams set up and tear down research materials, managing recordings, and overseeing project logistics. The role builds and maintains a database of professional landscapers and other hard-to-reach users of professional outdoor power equipment, develops relationships with contacts, and serves as respondents’ main point of contact throughout recruitment and research. The specialist collaborates with Insights and cross-functional teams to deliver high-quality projects on time and within budget and helps bring Outdoor end-user needs to life. The role is not responsible for moderating interviews. This hybrid position is based in Towson, Maryland, with 5–10% travel. The position is not eligible for visa sponsorship. The stated annual full-time salary range is $62,200–$100,200; the offer may vary based on factors including location, knowledge, skills, qualifications, and experience.

Requirements

High school diploma required.
Strong communication and interpersonal skills, including the ability to manage internal and external partners.
Strong written and oral communication skills and a strong telephone presence.
Ability to learn quickly and think creatively.
Collaborative approach and ability to build strong working relationships.
Exceptional project management, organizational, coordination, and follow-up skills.
Ability to manage communications across multiple priorities and stakeholder needs.
Creative problem-solving skills, an entrepreneurial mindset, bias to action, and a proactive approach to finding solutions.
Ability to thrive in a fast-paced, high-energy environment with multiple stakeholders.
Strong administrative skills, including proficiency with Excel, Outlook, and Teams.
Ability to travel 5–10%.

Nice To Haves

Bachelor’s degree preferred.
Internship experience preferred.
Familiarity with a range of recruiting techniques and sources, including list procurement, social media outreach, and job boards.

Responsibilities

Build a database and conduct ongoing recruitment of professional landscapers and other hard-to-reach audiences who use professional outdoor power equipment.
Create and maintain strong relationships with landscaper contacts in the database.
Serve as the main point of contact for respondents throughout recruitment and research.
Collaborate with Insights and cross-functional project teams to execute high-quality projects on time and within budget.
Help teams communicate and represent the needs of Outdoor end users.
Build advocacy for sustained organizational investment in end-user understanding and customer centricity.
Recruit prospective panel members through phone calls, store visits, and jobsite visits.
Recruit and screen contacts for research projects by phone several days per week.
Send participants follow-ups and reminders before research sessions.
Meet and escort participants to the location where research is conducted.
Check in participants on research days, handle paperwork, and show them to interview rooms.
Check out participants after interviews and provide incentives.
Set up quick surveys and follow up with landscapers or participants to reach sufficient sample levels.
Order incentives for research projects.
Assist with lifting and room setup.

Benefits

Medical insurance
Dental insurance
Life insurance
Vision insurance
Disability benefits
401(k)
Employee Stock Purchase Plan
Paid time off, including vacation, holidays, and personal days
Tuition reimbursement
Wellness program
Discounts on Stanley Black & Decker tools and products and partner programs
Learning and development resources, including a digital learning portal, Lean Academy, and online university