Sr. ServiceNow Developer
About The Position
About Kyyba: Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- At least 5+ years of hands-on experience with ServiceNow development and administration.
- Proficiency in ServiceNow APIs, JavaScript, HTML, and CSS.
- Strong understanding of ITSM and ITOM processes, including workflows and automation.
- Proven experience with ServiceNow modules such as ITSM(IT Service Management), CSM(Customer service management also called PSDS), HAM (Hardware asset management).
- Familiarity with Agile/Scrum methodologies for project delivery.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills to work effectively with cross-functional teams.
Nice To Haves
- Relevant certifications (e.g., ServiceNow Certified Application Developer, Implementation Specialist) are highly desirable.
Responsibilities
- Design, develop, and implement ServiceNow solutions, including customizations and integrations.
- Collaborate with stakeholders to gather, analyze, and refine requirements.
- Customize and configure ServiceNow applications, modules, and workflows.
- Troubleshoot and resolve technical issues on the ServiceNow platform.
- Develop and maintain technical documentation, including system designs and user guides.
- Mentor junior developers and contribute to the team's technical growth.
- Stay updated on the latest ServiceNow features and industry best practices.
- Ensure compliance with coding standards, security policies, and best practices.
- Conduct code reviews and actively participate in design discussions.
- Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations.
Benefits
- Medical, dental, vision
- 401k
- Term life
- Voluntary life and disability insurance
- Optional Pre-paid legal plan
- Optional Identity theft plan
- Optional Medical and dependent FSA
- Work-visa sponsorship
- Opportunity for advancement
- Long-term assignment with opportunity for hire by client
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What This Job Offers
Job Type
Full-time
Career Level
Senior
