Sr. ServiceNow Developer

CACI International•Bethesda, MD

6d•$103,800 - $218,100•Onsite

About The Position

CACI is seeking a Sr. ServiceNow Developer on our Luke program. We are looking for a visionary Senior ServiceNow Developer to mentor our technical team and design robust, end-to-end solutions across the ServiceNow ecosystem.

Requirements

Minimum 7 years’ experience and demonstrated knowledge of developing and directing the design, architecture and implementation of data services that include COTS products, security identity and access management services
Thorough experience with ServiceNow Configuration Management Database (CMDB)
Detailed experience with ServiceNow Common Service Data Model (CSDM)
Extensive experience designing/implementing ServiceNow solutions (e.g., ITSM, ITOM, HRSD, CSM)
Strong understanding of ServiceNow integrations, APIs, and data modeling
Experience working within an agile sprint development team environment using ServiceNow platform
Experience establishing enterprise service offerings
Ability to creatively collaborate with other program personnel to ensure a unified and well-executed goal
Composure and ability to lead with confidence and calmness when faced with competing high-priority projects and difficult decisions and when delivering solutions
Excellent written and verbal communications skills using MS Word and other tools
Excellent presentation development and delivery skills using MS PowerPoint
TS/SCI CI Poly
BA/BS Degree

Nice To Haves

ITIL 4 Foundation Certification
Certified System Administrator (CSA)
ServiceNow developer certification, preferably Certified System Administrator (CSA)

Responsibilities

Lead end-to-end implementation of complex ServiceNow solutions
Serve as the technical SME, evaluating complexity, and whether "out-of-the-box" (OOTB) functionality meets requirements
Identify "must-have" vs. "nice-to-have" features across core workflows (e.g., Incident, Change, Asset Management)
Act as the liaison with government technical leaders, program leadership and other stakeholders to identify, evaluate and integrate with enterprise service offerings
Deliver products in coordination with the agile project delivery teams and participate in briefings with program and government personnel as required
Enforce development standards, code reviews, and architectural principles to minimize technical debt and ensure upgrade-readiness
Focus on long-term scalability and strategic roadmap alignment
Compare the current state against the desired future state, assessing alternative requirements, determining whether excessive custom coding or third-party plugins align with ServiceNow platform optimization plans
Leading in the creation of technical designs that leverage out-of-the-box ServiceNow capabilities while managing necessary customization