Sr. Service Technician, Coldwater

Lucid Motors • Coldwater, MI

11d

About The Position

Lucid is hiring an experienced Sr. Service Technician to diagnose, maintain, and repair Battery Electric Vehicles (BEVs). The role requires expertise with high- and low-voltage systems and electric vehicle powertrains, along with the ability to resolve technical and process-flow issues in a fast-paced environment. The technician will serve as a subject matter expert in at least one or two major repair categories, assist in training other technicians, document customer vehicle interactions, and collaborate with service team members and customers. The position may also involve remote work and supporting the mobile service team as needed.

Requirements

• At least 4 years of experience as a Service Technician or Diagnosis Technician.
• Required ASE certifications: A4, A5, A6, A7, A8, L3, and L4-ADAS.
• Prior experience diagnosing and repairing high-voltage systems, low-voltage systems, and electric vehicle powertrains.
• Experience in luxury automobile repair environments.
• Customer-facing experience and excellent written and verbal communication skills.
• Proficiency in Microsoft Office and ability to learn proprietary DMS software.
• Ability to communicate effectively, verbally and in writing, with the Field Engineering Team about preliminary vehicle diagnoses.
• EPA 609 Certification.
• Willingness to complete Lucid-provided CPR training after hire.
• Valid driver's license with no suspensions within the past year. Drivers under 21 must have held a driver's license for at least 3 years and successfully complete Lucid training upon hire.

Nice To Haves

• ASE Certified Master Technician.

Responsibilities

• Diagnose and repair electro-mechanical issues.
• Train and assist Associate Service Technicians and Service Technicians with high-voltage systems, electric vehicle powertrains, and repair procedures.
• Maintain strong knowledge of high-voltage, low-voltage, and general electric vehicle systems.
• Troubleshoot technical and process-flow issues and serve as a subject matter expert in at least one or two major repair categories.
• Follow repair order documentation procedures, including the Three C's.
• Use the appropriate software suite to fully document customer vehicle interactions.
• Communicate and collaborate effectively with service team members and customers.
• Pay close attention to detail and work to create positive client experiences.
• Work remotely and support the mobile service team as needed.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Life and disability coverage.
• Paid time off.
• Paid holidays.
• Paid sick leave.
• 401(k) retirement plan.
• Eligible employees may participate in Lucid's equity program and/or discretionary annual cash incentive program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed