Service Technician, Sr.

Irt Management•Marietta, GA

About The Position

The Senior Service Technician executes work orders and professionally maintains the functionality and curb appeal of assigned communities. The role performs a range of property maintenance and repair work, supports apartment make-ready processes, and contributes to preventive maintenance, community inspections, and improvement plans. The technician follows OSHA standards and company safety procedures, participates in required training and meetings, keeps maintenance work areas orderly, and may perform similar work at nearby communities. Other related service duties may be assigned by Management.

Requirements

  • Previous experience performing property maintenance or equivalent maintenance responsibilities.
  • Ability to frequently lift and carry up to 45 lbs. and occasionally lift and carry up to 80 lbs.
  • Ability to push and pull an appliance dolly weighing up to 200 lbs.
  • Ability to move objects between floors; frequently bend or stoop, climb stairs, kneel, maintain balance, reach above shoulder height, walk, and twist; and have a normal range of vision, hearing, and communication skills.
  • Ability to communicate verbally and in writing, including by email.
  • Possess and maintain EPA Certification I & II and any other certifications required by law or the company.
  • Possess and maintain CPO Certification.
  • Must have or be willing to obtain CAMT Certification or equivalent.
  • Complete training requirements in Intermediate Electrical, Pool, Plumbing, Appliances, and HVAC.
  • Ability to work any of the seven days of the week throughout the calendar year, including weekends and after-hours/weekends on call.
  • Reliable transportation and a valid driver’s license.
  • Possess a means of communication for after-hours or emergency contact.
  • Possess, or be willing to obtain, working knowledge of Fair Housing laws, rules, and regulations.

Responsibilities

  • Perform general appliance moves and repairs, carpet repairs, minor A/C and electrical repairs, carpentry and drywall work, painting, and plumbing repairs.
  • Install appliances and electrical fixtures.
  • Install, repair, and re-key door locks.
  • Complete assigned service requests and notify Management of delays, parts issues or concerns, and work order discrepancies or inaccuracies.
  • Report damage and safety hazards to Management.
  • Perform tasks associated with the apartment make-ready process.
  • Perform community preventive maintenance and assist with community inspections.
  • Enter or provide updates to service-call-related software systems as required.
  • Participate in company training classes or courses and meetings.
  • Perform work in accordance with OSHA standards and IRT PPE guidelines, safety procedures, and protocols in the Standard Operating Procedures.
  • Assist the service team in maintaining clean and orderly maintenance shops and work areas.
  • Participate in ongoing community improvement and preventive maintenance plans.
  • Perform similar work at nearby communities as needed.
  • Perform other related service duties assigned by Management.
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