Retail Lead - Coldwater

Mint Cannabis•Coldwater Township, MI

About The Position

The Retail Lead serves as an operational extension of the Store Manager, overseeing shift team members and sales-floor efficiency. The role helps keep floor operations running smoothly by ensuring guests receive prompt attention, team members fulfill their responsibilities, and operational needs such as discount codes and lunch coverage are handled. The Retail Lead also supports leadership, sales coaching, inventory control, store opening and closing, cash reconciliation, and compliance with Michigan requirements.

Requirements

  • 1–2 years of experience in the cannabis industry.
  • Leadership background, preferably leading large teams.
  • Must be at least 21 years of age.
  • Must pass a background check.

Nice To Haves

  • Cannabis leadership experience.
  • Sales experience.

Responsibilities

  • Oversee shift team members and sales-floor operations.
  • Ensure team members upsell, complete daily inventory responsibilities, and provide a positive guest experience.
  • Coach team members and provide sales feedback during shifts, encouraging improved location metrics.
  • Coach team members on scanning out products appropriately to help reduce shrinkage.
  • Manage daily store openings and closings, cash reconciliation, POS systems, and discount codes.
  • Understand Michigan compliance requirements and support readiness for state inspections.
  • Work toward consistent month-over-month sales improvement.
  • Educate the team on expected sales metrics.
  • Help reduce aging and expiring products.
  • Provide operational support, including lunch coverage.
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