Sr Sales Training Manager - East Coast Remote

Thermo Fisher Scientific • Allentown, PA

2d • Remote

About The Position

The Sr Sales Training Manager is part of the Pharma Services Group Sales Training team within the Commercial Operations Group. The role shares responsibility for designing, developing, delivering, and maintaining training programs for PSG Commercial Sales Teams, including globally supporting the new-hire sales training program as part of an end-to-end blended development curriculum. The position is remote on the East Coast and requires up to 15% global field travel to deliver training across business units.

The role designs and delivers synchronous and asynchronous learning, including online coursework, virtual instructor-led training, and instructor-led programs. It applies blended learning, deliberate practice, reinforcement, and assessment methods to support effective learning and measure competency and performance. The manager works with sales, marketing, and subject-matter experts to assess field training needs, evaluates program effectiveness, maintains training records and platforms, and improves training processes and materials. The position also collaborates across PSG and other functions to ensure training aligns with business initiatives and corporate policies.

Requirements

• Bachelor of Arts or Bachelor of Science degree.
• At least 8 years of related experience and/or sales training experience.
• At least 8 years of experience in diagnostic, healthcare, and/or medical-device sales training and curriculum design.
• Prior sales experience.
• Strong knowledge and experience in instructional design, adult learning principles, blended learning approaches, and evaluation methods.
• Strong track record in market or industry knowledge, clinical expertise, selling skills, sales results, and teamwork.
• Demonstrated success working in a team and leading the development and completion of programs aligned with business initiatives.
• Ability to build rapport and work cross-functionally; strong multitasking, organizational, and time-management skills.
• Excellent written and verbal communication, organizational, and project-management skills, with exceptional attention to detail.
• Ability to clearly explain highly technical information to diverse audiences across a multi-level organization.
• Experience with Learning Management Systems, such as Brainshark, ProProfs, or Docebo.
• Experience with sales enablement platforms, such as Seismic or Allego.
• Experience with CRM systems and reporting tools; Salesforce is preferred.
• Strong graphic-design experience and exceptional PowerPoint skills.
• Strong experience with Microsoft Office tools, including SharePoint, Excel, Word, and OneNote.
• High proficiency with PowerPoint, Word, Excel, Outlook, and Teams.
• Working knowledge of or experience with LMS systems and reinforcement platforms.

Nice To Haves

• Salesforce CRM experience is preferred.

Responsibilities

• Design, execute, and manage globally supported PSG Commercial new-hire sales training courses as part of an end-to-end development curriculum.
• Develop online prework, presentations, and virtual instructor-led and instructor-led programs; plan, deliver, maintain, and coordinate training.
• Use blended learning approaches, deliberate practice, application, best practices, and reinforcement to improve learning effectiveness.
• Design and implement assessments and tools, such as online assessments and certifications, to measure competency and performance.
• Work with sales, marketing, and subject-matter experts to assess field training needs and design curriculum and programs.
• Measure training effectiveness through participant evaluations and management feedback, report results, and make changes as needed.
• Evaluate programs and make curriculum development and implementation decisions under the guidance of the Head of Training.
• Support the use and management of training platforms and maintain accurate, current training records.
• Partner with HR, Marketing, and Regulatory to ensure training materials and practices follow corporate guidelines and policies.
• Collaborate with the Sales Training Team and PSG functions to design, deliver, review, refresh, and integrate training initiatives into the broader curriculum.
• Manage training projects from defining business outcomes and learning objectives through deployment, monitoring, completion, and evaluation.
• Review processes and implement improvements to increase training productivity.
• Develop expertise in existing and new technology solutions that support PSG business strategy.
• Travel globally, up to 15%, to deliver training to PSG commercial sales teams.

Benefits

• Choice of national medical and dental plans and a national vision plan, including health incentive programs.
• Employee assistance and family support programs.
• Commuter benefits.
• Tuition reimbursement.
• At least 120 hours of paid time off.
• 10 paid holidays annually.
• Paid parental leave, including 3 weeks for bonding and 8 weeks for caregiver leave.
• Accident and life insurance.
• Short- and long-term disability coverage.
• Competitive 401(k) U.S. retirement savings plan.
• Employees’ Stock Purchase Plan with an opportunity for eligible colleagues to purchase company stock at a discount.
• Potential eligibility for a variable annual bonus based on company, team, and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior