Sr. Training Manager (Pharmaceutical Sales Training) (Remote)

EVERSANA•Yardley, PA
•$125,000 - $145,000•Remote

About The Position

The Sr. Training Manager develops, delivers, executes, and manages training for pharmaceutical clients. The role requires an understanding of disease states, market landscapes, and product-specific materials, along with the ability to communicate clearly to learners. The manager supports the evaluation, creation, and implementation of training initiatives, including content design and development throughout the project lifecycle, and facilitates engaging live and virtual training sessions using strong platform and life-sciences selling skills. The role supports training-material development and review, collaborates with interdisciplinary teams to implement learning materials, and provides project-management and operational support. It also delivers product knowledge, disease-state, and selling-skills training; supports new-hire, train-the-trainer, and sustainment curricula; and coaches field-based trainers and emerging sales leaders. Travel of 50% is based on client training needs.

Requirements

  • Previous experience in a pharmaceutical training environment is mandatory.
  • Experience supporting all aspects of a detailed, multicomponent program from concept to completion in a fast-paced, deadline-driven environment.
  • Excellent written, verbal, and interpersonal communication skills.
  • Demonstrated track record of developing and executing successful training programs.
  • High computer literacy and proficiency with MS Office and related business and communication tools.
  • Familiarity with traditional and modern training processes and adult learning principles.
  • Working knowledge of instructional design.
  • Strong organizational and time-management skills.
  • Strategic and creative mindset.
  • Meticulous attention to detail.
  • Expertise in training and facilitation.
  • At least 3 years of experience as a successful sales representative selling pharmaceuticals or medical equipment.
  • At least 5 years of experience in a national sales training department, including curriculum development and delivery.
  • Bachelor’s degree in Arts or Science.
  • Willingness to travel 50% based on client training needs.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Adobe Suite.

Nice To Haves

  • Previous pharmaceutical sales experience with exposure to training.
  • Product launch or major new-indication launch experience.
  • At least 5 years of progressively responsible experience and advancement in the healthcare, pharmaceutical, or biotech industry in sales or sales training.
  • Experience with Veeva or similar software and Learning Management Systems.

Responsibilities

  • Support development of required training and home-study materials for initial and follow-up classes, including management of materials through legal, regulatory, and medical review.
  • Collaborate with interdisciplinary teams to implement learning materials, including slide presentations, workshops, reference guides, job aids, and modules.
  • Support Directors of Training and Project Managers using detailed project-management practices and standards.
  • Collaborate on support services such as agenda management, LMS portal/platform setup, and production services.
  • Learn new disease-state, branded, and unbranded materials and implement training on them in a timely manner.
  • Facilitate live and virtual training, including product knowledge, disease-state, and selling-skills training.
  • Provide train-the-trainer services, new-hire training, and sustainment curriculum training as requested.
  • Support sales management teams with training materials, workshops, and facilitation at National, Sales, and POA meetings.
  • Manage the Training Project Plan, including task management, issue escalation, risk identification, and interdependencies documented in issue, milestone, and action-item trackers.
  • Onboard, develop, and coach field-based trainers and emerging sales-representative leaders, including virtual and live field rides as required.
  • Perform other duties as assigned.
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