Sr. Training Manager (Pharmaceutical Sales Training) (Remote)

EVERSANA•Yardley, PA

5d•Remote

About The Position

The Sr. Training Manager develops, delivers, executes, and manages training for pharmaceutical clients. The role requires understanding disease states, market landscapes, and product-specific materials and communicating them clearly to learners. The manager supports the evaluation, creation, and implementation of training initiatives, including content design and development throughout the project lifecycle, and facilitates engaging live and virtual training sessions. The role also calls for strong platform skills and life-sciences selling acumen. The position supports pharmaceutical training projects from initial and follow-up training through sustainment, collaborating with interdisciplinary teams and supporting training directors, project managers, and sales management teams. It includes detailed project-plan management, development and coaching of field-based trainers and emerging sales-rep leaders, and travel of 50% based on clients’ training needs.

Requirements

Previous experience in a pharmaceutical training environment is mandatory.
At least 3 years of experience as a successful sales representative selling pharmaceuticals or medical equipment.
At least 5 years of experience in a national sales training department, including curriculum development and delivery.
Bachelor’s degree in Arts or Science.
Excellent written, verbal, and interpersonal communication skills.
Demonstrated success developing and executing training programs.
High computer literacy, including proficiency with MS Office and related business and communication tools.
Familiarity with traditional and modern training processes and adult learning principles.
Working knowledge of instructional design.
Strong organizational and time-management skills.
Strategic and creative mindset.
Meticulous attention to detail.
Expertise in training and facilitation.

Nice To Haves

Previous pharmaceutical sales experience with exposure to training.
Product-launch or major new-indication launch experience.
At least 5 years of progressively responsible experience and advancement in the healthcare, pharmaceutical, or biotech industry in sales or sales training.
Experience with Veeva or similar software and Learning Management Systems.

Responsibilities

Support development of training materials and home-study materials for initial and follow-up training, including managing materials through legal, regulatory, and medical review.
Collaborate with interdisciplinary teams to implement learning materials such as slide presentations, workshops, reference guides, job aids, and modules.
Support Directors of Training and Project Managers with detailed project-management practices and standards.
Collaborate on support services, including agenda management, Portal/Platform LMS setup, and production services as required.
Learn disease-state, branded, and unbranded materials and prepare to implement training on them in a timely manner.
Facilitate live and virtual training in product knowledge, disease state, and selling skills.
Provide train-the-trainer services, new-hire training, and sustainment curriculum training as requested.
Support sales management teams with training materials, workshops, and facilitation at National, Sales, and POA meetings.
Manage the Training Project Plan, including task management, issue escalation, risk identification, and interdependencies, using project documentation such as issue, milestone, and action-item trackers.
Onboard, develop, and coach field-based trainers and emerging sales-rep leaders based on project competencies and skill sets, including virtual and live field rides as required.
Perform other duties as assigned.